Global Procurement Trends and Priorities

A high-performance procurement team is critical for any organisation to maintain continuity through external disruption. As supply chains were thrown into disarray in 2020, procurement professionals had to move quickly to adapt to the evolving business landscape. It was a test of agility and efficiency.

To track the activity of these teams in the past year, DocuSign conducted a survey of more than 800 procurement professionals. The data from that research is consolidated here into a summary snapshot of the modern procurement team, including important business trends, an overview of technology adoption and predictions about how the industry will evolve.

There are even lessons learned about how teams succeeded and failed in response to COVID-19.