Staying Ahead: Key Actions for Improving Services and Meeting Community Needs

In today’s fast-evolving digital landscape, local councils face increasing demands to improve service delivery, streamline operations, and enhance the overall experience for the council ecosystem and staff alike.

This webinar is designed specifically for local government professionals, offering practical insights into digitising workflows, improving operational efficiency, and delivering an outstanding experience to residents.

Digital transformation can feel daunting, but it doesn’t need to be a monumental task. With the right tools and strategies, councils can start small and still make a meaningful impact. 

We’re be joined by Deloitte and UiLab for an insightful discussion that equips your council with actionable strategies to thrive in the digital age.

During the session we cover:

• Digitising Processes for A Happy Ecosystem: Learn how digital tools can reduce wait times, simplify services, and enhance the experience for your community. 

• ROI Impact of Digital Transformation: Understand how small changes to digital workflows can deliver significant cost savings and improve resource allocation. 

• Starting Small with Digital Initiatives: Discover how councils can implement manageable steps towards transformation and scale efforts over time without disrupting daily operations.