Docusign launches Australian data centres to fast-track public sector digitisation

Local data centres addresses issue that 61% of Australian citizens are still printing and scanning to transact with government*

Sydney, Australia 14 June 2018—To support the public sector in its drive toward digital transformation, Docusign (NASDAQ:DOCU)—which offers the world’s #1 e-signature solution as part of its broader platform to automate the agreement process—today announced two data centres across Australia.

The company’s public sector customers will be prioritised for these data centres, offering data residency, data privacy and the potential to build an online, mobile-optimised environment for the

61% of Australians still transacting manually with the government.

The news also comes as part of Docusign’s broader commitment to growth and investment in its Australian business, with the company recently naming Sydney as the location for its Asia Pacific headquarters.

“The Federal Government is focused on delivering data accessibility and unmatched privacy to its internal and external stakeholders—and we believe that preparing, sharing, signing and managing agreements is a key part of this,” said Brad Newton, vice president, Docusign, who heads the APAC region. “That’s why we’re looking for our news today to help the government meet community expectations for digital convenience and the key objectives of its Digital Transformation Agency.”

The Digital Transformation Agency updated Secure Cloud Strategy highlights the Federal Government’s efforts to make it easier for agencies to invest in cloud technologies. The provision of secure onshore data facilities that support the highest level of data privacy helps accelerate the achievement of this goal.

Supporting Government’s focus on privacy, Docusign demonstrates compliance with government regulations and frameworks around the world, developed to ensure the privacy and security of personal and sensitive data – including the Federal Risk and Authorisation Management Program (FEDRAMP), a US government-wide program that provides a standardised approach to security assessment, authorisation and continuous monitoring for cloud products and services used by US government agencies.

Docusign seeks to meet the industry’s most rigorous security certification standards and use the strongest data encryption technologies commercially available. It is ISO27001 and SSAE 18, SOC 1 Type 2, SOC 2 Type 2, PCI, BCR, and FedRAMP Certified.

Looking more broadly at today’s news, the benefits are not limited to the public sector. Telstra—itself a Docusign partner, customer and strategic investor through its venture capital arm Telstra Ventures—believes that a local point of presence will go a long towards supporting the private sector’s digital transformation drives as well.

 “We welcome Docusign’s local data centres as a driver for digital transformation across the board in Australia,” said Matthew Koertge, managing director at Telstra Ventures.

Docusign modernises the traditional, paper-based agreement process, introducing automation to allow organisations to measure turnaround time in minutes rather than in days, substantially reduce costs, and largely eliminate errors. Today, hundreds of millions of users leverage Docusign’s cloud platform to create, upload and send documents for multiple parties to sign electronically.

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*Source: Digitise or Die, Docusign research 2017

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