Docusign + Deloitte global study reveals major AI trend
Research with 1,100+ global leaders shows that organizations with a unified, AI-enabled platform achieve significantly higher returns.
The real impact of automated agreement workflows
When agreement workflows are automated from start to finish, the value becomes clearly measurable. Leaders are reporting massive gains in speed, accuracy, and cost control.
- 36% Efficiency Gains
Average reduction in manual effort and total cycle time.
- 29% Higher ROI
Achieved by teams using agentic workflows within an end-to-end platform.
- 36% Cost Avoidance
Meaningful financial protection through automated risk mitigation.
- 72% Greater Accuracy
Dramatic reduction in clerical errors and compliance oversights.
- 29% Direct Cost Savings
Lower labor costs by automating recurring administrative tasks.
- 61% Budget Growth
A majority of leaders have increased investment in agreement management software to capture these gains.
One AI platform for all your agreements
How business functions prioritize AI investment
The highest returns happen where human expertise meets AI precision. Forward-thinking leaders are prioritizing automated workflows that remove risk today, while using agreement intelligence to surface hidden value for the future.
- Ventes
65% des acheteurs identifient le routage et la modification automatisés comme leur principal moteur de valeur.
- Juridique
Les équipes juridiques gagnent 37% de temps lors de l’examen et l’évaluation des risques en réorientant les heures consacrées aux tâches de routine vers des négociations complexes et des scénarios de risques latents.
- Achats
33% de dépenses fournisseurs en moins grâce à une analyse intelligente des dépenses qui met en évidence certaines tendances, permettant aux équipes de négocier de meilleures conditions et de récupérer les crédits non utilisés.
- Expérience client
Les équipes chargées de l’expérience client gagnent 45% de temps sur la révision et l’évaluation des risques en offrant une interaction numérique plus fluide et conviviale.
Move business forward with Docusign Intelligent Agreement Management (IAM)
Create, sign, and manage every document on a single platform—driven by AI insights from a powerful repository of real-world contracts.
How to use trust as an advantage
Modern agreement systems garner more trust by providing the visibility and security that manual processes lack.
- 73% Increased Confidence
73% of business leaders have either “high” or “very high” confidence in the security of contracts managed through digital systems.
- 2x Trust
Respondents are 2x more likely to trust end-to-end agreement solutions.
See the evolution of agreement research
Every transformation starts somewhere. Look back at Deloitte’s 2024 and 2025 reports to see how organizations began unlocking value and took the next step toward optimization.