Sign and Pay with Docusign Payments

Many businesses need to collect payment and signatures as part of the same agreement process. Today, these two steps are separate and disjointed with over 65% of businesses surveyed* experiencing payment delays or failure to collect altogether. Existing payment and signature collection processes also result in wasted time chasing down money owed, poor customer experience, inaccuracies and errors, and distraction from revenue-generating opportunities.

Don’t be among the 20% of businesses who waste 10+ hours per week chasing payments. Eliminate that time (and cost) with Docusign Payments, enabling you to collect signatures and payments together in one easy step.

If you’re reading this, you likely spend a lot of time manually tracking down payments and deposits after your customers have signed on the dotted line. Especially if you work for a smaller company and wear many hats, your time is limited, so every minute and payment collected is critical for success.

Customers are using Docusign Payments for their insurance policies, sales proposals and membership agreements among the countless number of potential use cases. Prior to using Docusign Payments, many of our customers collected payments by accepting checks in the mail or asking for credit card information over the phone. Those manual, time-consuming processes have been quickly eliminated with Docusign Payments.

“Prior to Docusign Payments, we spent a full day, almost eight hours, solely collecting signatures and payments for our agreements. We don’t have to wait on checks anymore. It doesn’t change how we operate but only accelerates our business,” said Rob Martinek, principal of Martinek Insurance Services in Nashville, TN.

Docusign Payments allows you to get paid instantly - at the same time your customers sign agreements - and avoid delays and wasted time in collecting money owed. To date, more than £700M has been processed with Docusign Payments.

We partnered at launch with Stripe, the global payment platform, to give you the ability to accept major credit/debit cards, Apple Pay and Google Pay.

Now, customers can also pay by SEPA bank transfer (compatible with EUR). With SEPA Payments for Stripe, you can enable your signers to submit payment in Euro using their International Bank Account Number (IBAN).

As well as Stripe, Docusign also integrates with other payment gateways including:, Braintree, Cybersource, Elavon and Zuora

With Docusign Payments, it’s intuitive and easy to send an agreement for signature and payment:

  1. With just a few clicks, connect your Docusign account with Stripe (it's a one-time setup!)
  2. Drag and drop the “Payments” request onto your agreement
  3. Specify your payment request details, and click “Send”

The signer(s) of your agreement will receive an email notifying them they have an agreement to sign and pay. They click a link that opens the agreement securely in the Docusign cloud - right from their laptop, mobile phone or tablet. Signer(s) can quickly, easily and securely:

  1. Complete any required fields within the agreement like address, phone number and title
  2. Sign the agreement with eSignature 
  3. Pay with credit/debit card, Apple Pay, Google Pay or SEPA

SEPA payments for Stripe

The Single Euro Payments Area (or SEPA) is used for the simplification of bank transfers in euro, allowing a fast, secure and standardised way of making and receiving payments. SEPA enables businesses to make euro transfers, via direct debits and direct credits, to participating countries, using a single bank account within a standardised set of rules.

Despite leaving the EU, the UK is still a member of SEPA, which means that “As SEPA payments made between the UK and EU should be treated the same, UK businesses will continue to be able to make SEPA credit transfers and direct debits in euro.”

Learn more about Docusign Payments

Register for our webinar on 15 June: Request Payments and Signatures in One Step