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Introducing eSignature SMS Delivery - A faster way to reach signers

Docusign Contributor
Summary3 min read

Most people prefer SMS text messages for important notices. Docusign introduces SMS notifications to reach signers immediately for time-sensitive agreements.

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Over the past decade, consumer behavior has changed. More and more people are shifting towards mobile as a means to access and share critical information. A study found that consumers prefer SMS notifications over email by 2.5x when it comes to receiving important notifications.

Despite this shift, email is still the tried and true way to communicate important information. However, as people are consistently inundated with email, it has become increasingly difficult to break through the noise of the modern inbox.

When important documents are sent for signature, we believe that you need to communicate across multiple channels to ensure signers receive and complete that paperwork. That’s why we're excited to announce SMS Delivery - a new way to connect with signers. Now you can enhance email notifications with real-time SMS notifications sent directly to a signer’s mobile device. 

  • Expand your reach. With global availability in more than 180 countries, you can reach signers wherever they are. 

  • Close business faster. Leverage email and real-time SMS notifications together to increase response rates and get documents signed quickly. 

  • Provide a superior customer experience. Combined with our responsive signing functionality, SMS Delivery enables you differentiate your business with an engaging signing experience. 

Transform your business through a multi-channel communications approach. With SMS Delivery you can give signers a more engaging experience while speeding up business transactions. Whether you are onboarding new hires or sending an insurance renewal, the possibilities of SMS notifications are endless. 

Docusign customers like A-MAX Auto Insurance are using SMS notifications to reach their customers faster.

         - Alishan Dhanani, A-MAX Auto Insurance

To get started with eSignature SMS Delivery, check out the guide and contact us.

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