• 112%

    Increase in envelope sends from year one to year two
  • 25

    Staff grown from 6–25 relieved of administrative paperwork

Vancouver-based Segev LLP law firm found its niche in the heavily regulated markets of real estate, cannabis and psilocybin, corporate finance and securities, and online gaming. Their global clients are forward-thinking entrepreneurs often in new arenas of commerce. Segev sought automation tools that would furnish the internal efficiencies they craved, plus deliver business processes that aligned with the progressive mindsets of their clientele.  

A first move was to reduce their reliance on paper contracts and physical signatures by committing to an electronic signature solution. As legal representatives, Segev LLP had to be certain of the security, privacy and legality of their preferred platform. Docusign was their vendor of choice, bringing the benefit of digital date and time stamped documents of completion that are court-admissible in Canada and many other countries around the world.

eSignature integration a must

Segev was quick to adapt their workflows to Docusign eSignature and have increased the number of envelopes sent by more than 100% from year one to year two. And decisions about their maturing tech stack has been dictated by integration with Docusign. They recently added a new legal records management solution that has an API to Docusign – integrating client records with signed documents. New billing software to reduce their accounting burden was chosen because it, too, has an API integration with Docusign, seamlessly sharing data between applications. 

Segev subscribes to this formula for success: People, Processes & Technology + Experience.

This is a nimble operation, adapting easily to new technologies. Segev recognizes the benefit of automation to make workflows more efficient. It has helped the firm retain and grow their professional staff from six to 25, all of whom are relieved from chasing paper to focus on productive legal work. They even built a secure client portal so users can access their own documents, eliminating administrative tasks of document retrieval, copying and emailing by the firm’s staff. 

We choose technology to empower our clients and reduce reliance on our staff. Alon Segev, founding partner, Segev LLP

eSignature changes the game

Electronic signatures have been a game-changer for the firm. With clients in the US, Canada, Asia, Europe, Central and South America, eSignature (and its essential integration with other software) has streamlined vital business processes. Docusign technology aligns Segev’s practice culturally with its clients and solves the challenges of doing business in multiple time zones. Modernized processes are now fully expected. Documents are transferred digitally and signatures finalized with a click or tap, anytime on virtually any device. 

A good example of additional value Docusign brings to Segev LLP is in their private placement transactions when subscription agreements must be sent to all shareholders for signature. There are numerous boxes to check and signatures required on every agreement. Segev used to assign a professional to carefully review each contract, ensuring that no initial or signature was missed. With Docusign, agreements can’t be completed if an initial or signature is inadvertently omitted. The Docusign failsafe delivers significant cost savings to the firm.

Docusign has played a key role in business continuity during COVID lockdowns. When legal operations were deemed as “essential services”, Segev’s digitized processes were already in place so a network upgrade was all it took to make the staff fully operational remotely. Docusign helped make that happen.

“We cannot work remotely without Docusign – and in this day and age it would be contrary and counterproductive to operate otherwise.”

Alon Segev, founding partner, Segev LLP