Momentum Singapore 2025 - It's a Wrap!

Every year, the leaders of Docusign embark on a world tour to celebrate our latest innovations and customer successes. It was Singapore’s turn in mid-August and the glittering city didn’t disappoint. 

Customers, partners, and industry experts flocked to Marina Bay Sands Expo and Convention Centre on 14 August 2025 to hear the big product announcements, inspirational stories from customers like ByteDance, and so much more.  

Our Group Vice President & General Manager, Asia Pacific & Japan, Shaun McLagan, kicked off the keynote by reflecting on how, in his time spent living in Singapore, he was struck by the breakneck pace of digital innovation there. As he said, “In Singapore, the pace of innovation is relentless — and the bar keeps rising. Today, digital leadership isn’t just about adopting new tools. It’s about designing experiences that are seamless, trusted, and fast — for customers, partners, and employees alike.”

And, as Shaun said, if organisations don’t keep pace then they risk getting left behind. “In a region where speed is expected and trust is non-negotiable, innovation isn’t just about what you build. It’s how fast you move — and how confidently you can scale,” he said.

As the rest of the keynote demonstrated, Docusign is enabling businesses to move faster, while solving the real problems businesses face today around productivity, resourcing, and security.

AI takes centre stage with key product updates announced

At Momentum, we shared the latest developments with Docusign Intelligent Agreement Management (IAM). This contracting platform was first introduced to market a year ago, and is now the fastest-growing product in Docusign’s history. 

Today, we’re focused on making Docusign IAM even better for our customers. One of the main ways we’re doing this is with AI, specifically Docusign Iris. This purpose-built AI engine is built upon our unique agreement DNA, with two decades worth of experience and intelligence powering it. Docusign Iris understands the language of agreements like nothing else in the market — and is helping customers create and negotiate contracts faster, simplify the end-to-end review process, and get better, more actionable insights.

As well as Docusign Iris, other key announcements at Momentum included:

• A new suite of agreement preparation tools that can seamlessly pull in data to generate customer agreements with ease, including a template builder for creating professional agreements using up-to-date, pre-approved terms.

• AI-Assisted review, an automated red-lining tool that jumpstarts a substantive review of any agreement for risk and alignment with your company’s policies. It's like having a contract expert at your side, scanning every word to flag hidden risks that human eyes might miss. 

• Agreement Desk, a collaboration space where all teams — from sales and procurement to legal, finance, and HR — can submit, track, and manage agreements in process. It provides instant visibility across every deal, breaking down the silos between departments. 

• Workspaces, built to help businesses that manage complex, multi-step agreements by streamlining how parties are guided through the signing process.

• A partnership with local identity verification provider, IDVerse, for state-of-the-art, AI-powered document authentication and biometric verification, and local data residency.

• Custom extractions to find and track any business-specific terms across your entire agreement repository.

• The obligation management dashboard for tracking contractual commitments across parties, to help you maximise agreement value and reduce risk.

Most of the above updates will be available in Singapore in the first half of 2026, with some launching as soon as this month.

The takeaway?

With Docusign IAM getting more powerful by the day, Momentum was a great opportunity to pause and reflect on how every business can turn agreements into a real competitive advantage. To learn more about how all these new features could help your business, get in touch.