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Docusign IAM | Contract Lifecycle Management

CLM: Manage your contracts with a trusted industry leader

Effective contract management can help you boost speed and efficiency by 83%. Whether you’re closing the next big deal with a customer or purchasing something your business needs, Docusign CLM makes the contracting process easier, faster, and less risky.

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Don’t take our word for it—for the sixth year in a row, the Gartner® Magic Quadrant™ named Docusign as a Leader in CLM.

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Explore a guided tour of Docusign CLM

See how CLM can help you create, review, negotiate, route and manage contracts.

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CLM by the numbers

How can contract management software help your team save time and money?

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449% ROI from using Docusign CLM
Thousands of implementations
90% reduction in time spent generating a new sales contract
85% reduction in errors
  • Accelerate cycle times

    AI-powered tools help you automate tasks, streamline complex workflows, and eliminate bottlenecks—driving smarter, more efficient execution.

  • Optimise agreement value

    Standardise contract management processes and increase oversight while saving your legal team time.

  • Eliminate unnecessary risks

    Incorporate compliance requirements into contract management. Unlock the full value of agreements and find answers to critical business questions.

Create contracts with ease

Generate contracts in a click with dynamic templates and use AI to flag non-compliant clauses, suggest approved language, and draft new clauses on demand.

  • Auto-populate new agreements with data from systems like Salesforce

  • Set conditional rules for things like review of non-standard terms

  • Allow Legal to define a library of pre-approved clauses

CLM product image of a master subscription and service agreement showing collaboration through user comments.

Collaborate and negotiate faster

Stay aligned with AI-Assisted Review, custom playbooks, and seamless integrations with your team’s everyday tools.

  • Easily search agreements, standardise data with AI, and enhance security with role-based access.

  • Accelerate review cycles with AI-assisted negotiation and summarisation capabilities.

  • Automate contract routing for internal and external review with detailed version control.

CLM Essentials standalone

Automate contract workflows

Eliminate blockers and reduce risk with automated workflows built for your business processes—flexible and adaptive to ensure contracts get the right review at the right time.

  • Use a drag-and-drop editor to design contract processes

  • Use 100+ pre-configured contract management workflow steps to generate, review, approve, send for signature, store contracts, and more

  • With pre-built connectors and rich APIs, use CLM with the tools your team is already using

CLM product image showing all contracts and centralized location.

Manage contracts in one place

Leverage an AI-powered repository to unlock valuable agreement insights and keep track of key milestones.

  • Provide a central, accessible source of truth for your legal department and other users

  • Manage obligations, renewals and more with agreement reports

  • Search and filter agreements by keyword, concept and meta-data

Docusign product UI

Use AI and analytics built for contracts to save time, reduce risk and make contracts more discoverable.

  • Extract, analyse and report on key contract data points and legal topics with over 100 pre-trained AI models

  • Conditionally drive workflows with analytics, risk scores and contract content for faster contract cycles

  • Automate review and surface insights that help close sales deals faster, reduce procurement costs and speed legal review

The Docusign CLM difference

  • Vendor trust and track record

    Feel confident in your purchase with Docusign’s trusted brand and history of leadership across major CLM analyst reports, including the Gartner Magic Quadrant for CLM.

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  • Seamless integrations, industry-leading partners

    Maximise existing investments and empower your whole organisation with role-based user experiences and interoperability with key line-of-business tools like Salesforce and SAP Ariba.

  • Configurability and customisation

    Realise a return on investment faster with easy-to-adopt contract management capabilities and templated best practices, balanced with the customisation required to meet your evolving business needs.

  • Advanced AI capabilities

    Accelerate contracting with AI-assisted review and negotiation, automatic extraction of key terms, and generative AI-powered Q&A—all driven by Iris, Docusign’s purpose-built AI engine trained on decades of contract data to deliver accurate, secure, and trusted agreement intelligence.

  • Robust services and support

    Improve your digital transformation process and accelerate adoption with services and support capabilities from the world’s largest ecosystem of agreement experts.

How leading organisations use Docusign CLM

Trust your contract management to an industry leader

FAQs

  • An important part of analysing contract lifecycle management (CLM) workflows is breaking down the contract lifecycle into recognizable stages. The five critical stages of a contract's lifestyle are contract creation, negotiation, routing, approval/signature, and storage.

  • Contract management is often long and opaque, and the additional inefficiency of these processes lengthens the payback period of contracts. Inefficient contract management also makes it difficult to track supplier contract overruns across the enterprise. In addition, contracting processes are prone to human error and introduce different types of risks: incoming contracts may contain terms that put a business at high risk or even block the progress of a deal. Thanks to the AI ​​capabilities of contracts and analytics, you can reduce risk, speed up negotiations, and improve team performance.

  • Effective contract management can help companies save time and money, minimise risk and increase sales potential. Digital contract management allows companies to get contracts signed and in progress much faster than in the past, while increasing contract visibility and follow-up. This results in improved efficiency of contracting processes, which saves time and improves the time to value of sales contracts.

    CLM software that leverages AI can also ease the pressure on legal departments, allowing you to focus on more interesting and productive tasks. What's more, it can identify new opportunities and risks that would otherwise go unnoticed.

  • Contract management software like Docusign CLM lets you send contracts for review, track changes across multiple versions, and keep an audit trail of who did what and when. It also helps you store, label, and organise all contracts in one, searchable place, with granular permissions controls. With powerful CLM software, you can create reports on workflows and contracts to uncover insights and monitor all contract processes.

Ready to get started, or have questions about contract management?

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