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Docusign for Financial Services

Modernize customer experiences with intelligent agreements

Transform account opening, servicing, and lending into seamless and more secure customer experiences—powered by the industry’s most trusted agreement platform.*

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Accelerate account opening and maintenance workflows

  • Delight customers and optimize experiences

    Meet your customers where they are with frictionless, multi-channel signing experiences.

  • Bolster security and compliance efforts

    Securely scale digital agreements with tools for enhanced control, KYC/AML support and record-keeping.

  • Accelerate and automate processes

    Simplify document workflows and seamlessly integrate digital agreements into your other systems.

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How do financial services institutions use Docusign?

The Docusign IAM platform empowers banks, credit unions, and other financial institutions to make every agreement an opportunity to deepen customer relationships, streamline operations, and conduct robust fraud prevention.

By leveraging a platform that streamlines account opening and maintenance workflows, institutions can create trusted, financial journeys for every customer.

  • Retail account opening

    Streamline onboarding paperwork and KYC/AML compliance with electronic signing and embedded identity verification.

  • Retail lending

    Book interest revenue faster with simplified applications, remote online notarization and electronic vaulting.

  • Commercial financing

    Eliminate tedious document preparation and reviews with workflow tools and integrations.

  • Branch services

    Uplevel in-branch experiences with seamless signing on both bank-owned and customer devices.

  • Treasury management

    Onboard business customers faster with streamlined document generation, review, and negotiations of services agreements.

  • QFCs and trading agreements

    Simplify review and negotiations of ISDA documentation and reduce data processing costs.

  • Investor onboarding

    Deliver a single envelope onboarding experience that consolidates IMAs, disclosures, custodian forms and more.

  • Account servicing

    Delight customers with secure self-service for basic requests throughout their lifecycle.

  • Procurement

    Expedite third-party contract negotiations and leverage AI to assess risks.

Ready to modernize your processes?

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How financial services organisations use Docusign

Discover More Success Stories
  • Accelerating Financial Wellness: How Docusign Helped Bon Voyage Credit Repair Scale Its Mission
    Accelerating Financial Wellness: How Docusign Helped Bon Voyage Credit Repair Scale Its Mission
    Read the Full Story
  • How Docusign IAM Helps KPC Private Funds Simplify Complex Investment Agreements
    How Docusign IAM Helps KPC Private Funds Simplify Complex Investment Agreements
    Read the Full Story
  • How Capital C Corporation transformed its customer lending process with Docusign eSignature
    How Capital C Corporation transformed its customer lending process with Docusign eSignature
    • 70%
      Increase in productivity
    • 4
      Hours average time to process a loan
    Read the Full Story
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Solutions used
  • Intelligent Agreement Management
    Create smarter agreements, commit to them more efficiently, and manage them to realise their full value.
  • Maestro
“By using Docusign’s Intelligent Agreement Management (IAM) Maestro tool to automate agreement workflows, we cut out hours, if not days, of processing time. The simple, yet effective, tool condensed the sign-up process to just five minutes.”
Daniel WalkerCo-founder, Bon Voyage Credit Repair
Read the Full Story
fr-FR
Solutions used
  • Intelligent Agreement Management
    Create smarter agreements, commit to them more efficiently, and manage them to realise their full value.
  • Maestro
“By using Docusign’s Intelligent Agreement Management (IAM) Maestro tool to automate agreement workflows, we cut out hours, if not days, of processing time. The simple, yet effective, tool condensed the sign-up process to just five minutes.”
Daniel WalkerCo-founder, Bon Voyage Credit Repair
Read the Full Story
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eSignature for financial services

Securely send and sign agreements from virtually anywhere and any device while maintaining a detailed audit trail.

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Docusign IAM is the agreement platform your business needs

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