Insurance providers are investing heavily in digital transformation initiatives to simplify and accelerate core business processes and stay competitive—both in terms of operational efficiency and customer experience.
Customers want and expect digital speed, conveniences, and experiences now. But while insurers race toward the future with an eye on smart technologies like artificial intelligence (AI) and blockchain, they overlook one critical business process that remains painfully stuck in the past: the agreement process.
Agreements are key to the moments that matter in insurance, from selling policies to settling claims. But the process of preparing, signing, acting on, and managing agreements is still highly complex and manual—undermining the customer experience and any efforts to digitally transform it. Now, thanks to new digital technologies, insurance organizations can modernize their systems of agreement to get business done faster with less risk, lower costs, and better customer experiences. That’s agreeable insurance.