Docusign Named Customers’ Choice in 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: Electronic Signature

We are thrilled to announce that Docusign was recognized by customers on Gartner Peer Insights as a Customers’ Choice in the December 2022 Gartner Peer Insights 'Voice of the Customer': Electronic Signature.

Of the 12 solutions included, Docusign had the highest number of reviews and is the only e-signature vendor recognized with the Gartner Peer Insights Customers’ Choice distinction for meeting or exceeding both the market average for Overall Experience and User Interest and Adoption.

The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision-makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution.

Gartner Voice of the Customer Quadrant

Docusign eSignature helps organizations deliver convenient, fast agreement experiences while boosting business efficiency and reducing costs. In recent research, Docusign customers reported increased sales win rates and decreased time to close deals after implementing eSignature. Docusign eSignature easily integrates with the most common applications including Salesforce, Microsoft, Google, Zoom and more.

Here is what customers are saying about Docusign eSignature:

“Docusign is the quickest, most reliable, and dependable way to electronically sign papers and agreements from nearly anywhere in the world. Docusign is so simple and easy to use that you will not want the physical handling of paper signatures.”

“Docusign is a market leader in e-signature software for a good reason. Out of the box the product may be the best out there. Simple to use, easy to understand, and crucial from a risk compliance standpoint helping us gain client confidence.” 

“Our sales team has been using Docusign for about 6 months now and it has been incredible. It has increased overall productivity and increased sales!”

Reviews have been edited to account for errors and readability.

To learn more about the Gartner Peer Insights ‘Voice of the Customer’: Electronic Signature, complimentary copies are available for download here.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request here.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Will Spendlove
VP, Product & Partner Marketing