Analyst Reports

The State of Systems of Agreement, 2019

Organizations across the globe are working to transform digitally to drive employee productivity, improve customer experiences, and strengthen security. But there's a problem. Inefficient and manual agreement processes stand in the way of achieving these business priorities.

In this commissioned study conducted by Forrester Consulting on behalf of DocuSign, we found that inefficient, manual agreement processes have yielded:

  • Delays in starting projects
  • Poor customer experiences
  • Delays in recognizing revenue
  • Unnecessary costs of printing, mailing, and faxing
  • Abandoned deals

Learn how leading organizations are leveraging automated processes to prepare, sign, act on and manage agreements.

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