Hands on a keyboard of a laptop computer

DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

magnifying glass icon

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

September 07, 2022

Update: NA11 Reporting Maintenance Beginning Saturday, September 10, 2022

The DocuSign CLM Technology Teams will be conducting necessary reporting maintenance beginning Saturday, September 10th starting at 08:00 CT (13:00 UTC) to Sunday, September 11th at 21:00 CT (Mon, Sep 11 02:00 UTC) to improve performance on certain NA11 CLM accounts. During this time customers on the NA11 CLM instance may experience moments of intermittent slowness while navigating the application. During the maintenance window some accounts in NA11 CLM will see outdated report data. We apologize for any inconvenience during this time.

September 02, 2022

Update: DocuSign CLM September 22.7 Product Release: PROD September 16, 2022

The DocuSign CLM and CLM.CM September 22.7 Product Release will be deployed to the EU11, EU21 Production environments on Friday, September 16, 2022 between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time.

August 22, 2022

Update: DocuSign CLM September 22.7 Product Release: UAT 09/01/2022

The DocuSign CLM and CLM.CM September 22.7 Product Release will be deployed to the UAT environment on Thursday, September 1, 2022 between 8:00 PM and 11:00 PM, US Central Time. We do not anticipate any impact to platform availability or access during this time.