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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

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DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

November 17, 2022

Update: DocuSign CLM and CLM Essentials December 22.8 Product Release: PROD November 29, 2022 (EU) and December 1, 2022 (NA/US)

The DocuSign CLM, CLM.CM, and CLM Essentials December 22.8 Product Release will be released to the EU11, EU21 Production environments on Tuesday, November 29, 2022 between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments on Thursday, December 1, 2022 between 9:00 PM and Midnight, U.S. Central Time. We do not anticipate any impact to platform availability or access during these times.

November 11, 2022

Update: New site SSL certificate for NA4 Certificate is now published

Please see the DocuSign Support Portal for further details on the new certificate and "Force" scheduled date. 

November 11, 2022

CLM SSO Public Certificate, UAT & Production

DocuSign CLM Engineering will again be postponing the Certificate Rollout dates listed here. The new dates are: UAT: Wednesday 16th November 8PM CST Prod: Friday 18th November  8PM CST