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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

September 29, 2020

Update: DocuSign Analyzer in CLM Now available for DocuSign CLM and CLM.CM Customers

DocuSign Analyzer in CLM is now available for DocuSign CLM and CLM.CM customers. Release Notes can be found on the DocuSign Support Center. Please contact Technical Support if you have any questions.

September 25, 2020

Update: EU11 Scheduled Maintenance on October 2, 2020

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, October 2 at 22:00 - Midnight CEST / 15:00 - 17:00 CDT / 20:00 - 22:00 UTC. During this time customers on the EU11 instance may experience moments of brief inaccessibility to their account. We apologize for any inconvenience during this time. Please reach out to Technical Support for any questions or concerns and check back here for updates regarding the schedule.

September 18, 2020

Update: EU21 Scheduled Maintenance on September 26, 2020

The DocuSign CLM/SpringCM technology team will be conducting scheduled maintenance beginning Saturday, September 26 at 22:00 - Midnight CEST / 15:00 - 17:00 CDT / 20:00 - 22:00 UTC. During this time, customers on the EU21 instance may experience moments of brief inaccessibility to their account.  We apologize for any inconvenience during this time.