Whitelists for DocuSign eSignature service

Our top priority is to make your DocuSign eSignature experience safe and secure, and it’s our intention to provide the most robust and reliable service possible to enable your business transactions. We also want to proactively share information that may be of interest to you regarding our service and understand the requirement to configure security to the needs of your organization.

DocuSign customers should configure their spam filters and other software to allow for the following whitelisted domains to be accepted. You should also explicitly allow Internet addresses advertised by DocuSign eSignature. It’s important to keep up-to-date with our current IP address ranges.

Domains

We recommend whitelisting all subdomains under the following domains:

  • .docusign.com
  • .docusign.net

Akamai CDN

To enhance network performance and security, DocuSign eSignature uses Akamai CDN for static content distribution. DocuSign browser applications use outgoing connections to docucdn-a.akamaihd.net.

DocuSign endpoint IP addresses

If customers only need to whitelist the DocuSign endpoint, the following IP addresses apply:

North America-based and demo accounts (current and continuing):

  • **NEW 64.207.216.1 through 64.207.219.254
  • 162.248.184.1 through 162.248.187.254
  • 34.212.7.28
  • 34.213.201.254
  • 34.213.254.17
  • 34.215.124.54
  • 34.215.142.185
  • 34.215.203.190
  • 35.164.40.59
  • 35.167.67.7
  • 52.25.145.215
  • 52.27.85.20
  • 52.34.155.26
  • 52.41.95.219

European Union-based accounts (current and continuing):

185.81.100.1 through 185.81.103.254

DocuSign email IP addresses

If customers need to whitelist DocuSign’s email IP addresses, the following apply:

North America-based and demo accounts (current and continuing):

  • **NEW 64.207.216.1 through 64.207.219.254
  • 162.248.184.1 through 162.248.187.254
  • 34.212.7.28
  • 34.213.201.254
  • 34.213.254.17
  • 34.215.124.54
  • 34.215.142.185
  • 34.215.203.190
  • 35.164.40.59
  • 35.167.67.7
  • 52.25.145.215
  • 52.27.85.20
  • 52.34.155.26
  • 52.41.95.219
  • 52.25.139.174
  • 54.244.242.160
  • 54.244.242.186
  • 54.244.242.190
  • 54.244.242.214

European Union-based accounts (current and continuing):

  • 185.81.100.1 through 185.81.103.254
  • 54.93.78.134
  • 54.93.137.237
  • 54.93.151.48
  • 54.93.154.157
  • 54.93.162.246

Support for Sender Policy Framework (SPF) record checking

To flag and quarantine malicious spam on mail servers, enable both Sender Policy Framework (SPF) lookup functionality and Domain-based Message Authentication, Reporting & Conformance (DMARC). The combination of these technologies helps protect against malware spam attacks. Learn more about SPF at http://www.openspf.org/ and DMARC at http://www.dmarc.org/.