Over the course of 2020, organizations learned that they need to be ready to adapt to change at any moment. At the core of this transformation is the...
It’s estimated that in the first eight weeks of the 2020 pandemic, the world accelerated five years forward in digital adoption. Organizations had to...
In today’s digital world, paper documents are an obstacle to doing business. Implementing a Digital Transaction Management (DTM) system can help, but...
In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to meet the speed of business. Enterprises of all...
In response to the ongoing pandemic, many federal agencies and state legislatures have revised their rules to allow for broader utilization of online...
Harvard Business Review Analytic Services, through a quantitative survey of insurance carrier executives and interviews with subject-matter experts,...