DocuSign Product Insights Panel

DocuSign Product Experience Research Panel

Help shape the future of our products and services

How It Works

Join our Product Experience Research Panel and be the first to try out new products and features. You’ll also have an opportunity to share feedback on new ideas that inform our product roadmap.

Receive Announcements

Fill out a brief survey and you’ll receive announcements about upcoming research sessions that fit your profile.

Participate in Research

As a panelist, you may be invited to participate in a variety of studies. Most studies are remote and take place from your home or office computer.

Receive a Thank You Gift

Panelists who participate in our studies receive a token of appreciation, such as swag or monetary gift cards (please see FAQs below).

Frequently Asked Questions

Once you join our panel, you’ll be able to participate in our user research studies. You will be among the first to try out new features in development and give feedback.
To sign up, you will fill out a brief survey about yourself. Once you’ve completed the survey, we will reach out when you’re a potential match for one of our studies.
Yes, we include international panelists in our studies! Most of our studies take place remotely, and can be done through your home or office computer.
You may be invited to participate in a usability session, informational interview, site visit, or online survey. If you’re a potential match for one of our studies, we will tell you a bit more about the study before we schedule a time.
While our study times and dates vary, they typically take between 60-90 minutes, and are scheduled Monday through Friday, from 8:00am-6:00pm PST.
The DocuSign Product Experience Research team runs research studies on an ongoing basis. There may be opportunities to participate in studies throughout the year. DocuSign’s Product Experience Research Panel will only contact you for research-related opportunities, no more than once a month. If you are a potential match for one of our studies, we will contact you with an e-mail invitation from userresearch@docusign.com.

You can participate as many times as you’d like! However, we try to let everyone participate no more than once a month so we can get as many different perspectives as possible.

In the unlikely event you participate often enough to receive $600 or more from us in a calendar year, we’ll ask you to complete a standard W-9 form for tax purposes.

We use Qualtrics to host our surveys, and sometimes we will send out survey invitations through Qualtrics. If you are ever unsure about the e-mail invitation, please reach out to us at userresearch@docusign.com.
At the end of our study, we send out thank you gifts via e-mail to all panelists who participated. You will receive the thank you gift within 3-5 business days.
If you no longer wish to receive research study invitations from DocuSign, please go to https://pref.docusign.com/preference-center and deselect “Research and Feedback.