Infiniti, Intelledox’s award winning software, is a Digital Transformation platform that enables best-in-class customer experiences and streamlines inefficient manual processes. Infiniti allows business users, without specialist IT knowledge, to quickly and easily build, test, launch and optimize digital and mobile data collection touchpoints with it’s easy to use, drag and drop design interface.
Infiniti helps organization deliver differentiated customer and agent experience as well as reduce the time and cost of acquiring, on-boarding and servicing customers. With Infiniti, manual processes and re-keying are eliminated, driving efficiency and faster time to revenue.
Intelledox Infiniti delivers Adaptive Engagement and On Demand Communication solutions that help organizations digitally transform manual business processes into intuitive, guided, user experiences based on the customer’s personal preferences, device, and location.
Adaptive Interviews replace paper/web/PDF forms while QuickConnectors seamlessly integrate with existing backend systems, transforming data intake into fluid Omni-channel engagement experiences.
Infiniti enables frictionless customer experiences across online and mobile channels, providing a streamlined System of Engagement that connects to Systems of Record. Infiniti easily integrates with CRM systems such as SAP, Salesforce and Microsoft Dynamics, ECM platforms including SharePoint, IBM OnDemand and EMC Documentum as well as Web Content Management System (WCMS) like SiteCore.
With Actionable workflow, Infiniti links collected data with system data to drive digital content in addition to real-time Digital Document Delivery.
Infiniti’s ability to integrate with DocuSign enables users to create customized, compliant documents that can be distributed to relevant stakeholders and electronically signed in real-time.
- Increase Productivity- Replace wet signature and manual forms with Adaptive Interviews & e-signature
- Realise Revenue Faster - Create complex error free documents and sign them anytime, anywhere
- Reduce Costs - Eliminate manual process and deploy straight-through processing of applications & servicing
- Automate back-end document processing
- Improve customer satisfaction