Send documents and manage e-Signature approvals directly from your service desk.

Do your Sales, HR, Legal, and IT teams have to use multiple systems to manage and track document signatures? Make document approvals and signatures a breeze with Freshservice and DocuSign.

The innovative Freshservice – Docusign integration provides the first e-Signature solution for service desks, enabling teams to reduce costs and increase productivity across departments.

Extend Freshservice’s contract management solution with DocuSign’s e-Signature capability and bring your entire contract management workflow online. Accelerate contract execution by sending documents and managing e-Signature approvals, all from within Freshservice.


Key Benefits:

  • Send documents for e-Signature to any number of signatories and route them through a customizable signing order
  • Recipients can sign and approve documents from anywhere – powered by DocuSign
  • Track the status of documents that are out for signature, already signed, or awaiting signature
  • Automatically sync the signed documents with Freshservice


More Information:

Freshservice - DocuSign integration


About the Partner:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 5,000+ SMB, mid-market, and enterprise customers worldwide. Freshservice has an intuitive UI, is effortlessly configurable and customizable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Freshservice is part of the Freshdesk product family, whose flagship product is the leading customer support solution Freshdesk – with more than 70,000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.