en https://www.docusign.com/trust/system-status/alerts Docusign will undertake a planned disaster recovery exercise on Thursday, March 5, from 8:00 PM PST to 10:00 PM PST. The scope of this exercise is to perform a failover of eSignature in the NA1 Production environment. This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.  Docusign https://docusign.com/trust/alerts/planned-disaster-recovery-exercise-for-esignature-na1-production-March-5-2026 6Tq9bM5aFfbbMr87JW7SZv at https://www.docusign.com Thu, 05 Mar 2026 00:00:00 +0000 As part of ongoing system enhancements, Docusign will be performing scheduled maintenance on the Notary Database from Monday, February 24, 2025, at 05:30 PM UTC to Monday, February 24, 2025, at 07:30 AM UTC. During this maintenance window, the Docusign Notary environment will be intermittently unavailable. We apologize for any inconvenience during this time. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-notary-feb-23-2026 1Z13P4xkwOifnpPnp3VDCw at https://www.docusign.com Mon, 23 Feb 2026 00:00:00 +0000 Docusign will undertake a planned disaster recovery exercise on Saturday, March 15, from 4:00 AM PST to 6:00 AM UTC. The scope of this exercise is to perform a failover in the NA3 Production environment. This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-disaster-recovery-exercise-for-na3-production-march-15-2026 11CRL2MYaN4B9hwpaw9akX at https://www.docusign.com Sun, 15 Feb 2026 00:00:00 +0000 Docusign will be conducting maintenance impacting CLM US13 on February 8, 2026 from 12:00 AM UTC to 02:00 AM UTC. During this time, US13 customers may experience brief periods of service interruption. If you encounter any disruption, please retry your action or wait until the maintenance window has ended. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-clm-production-us13-customers-february-8-2026 7eda5N81cCxRDDQKCWOtAq at https://www.docusign.com Sun, 08 Feb 2026 00:00:00 +0000 Docusign will be conducting scheduled maintenance for Insight on February 2 and February 3, 2026. Please find the regional maintenance details below. Insight Europe (West, North, and Central) Production: Customers’ service will be unavailable February 2, 2026 between 03:00 AM UTC and 07:00 AM UTC. Insight North America (US West, Northeast, East, Central) Production: Customers’ service will be unavailable February 3, 2026 between 06:00 AM UTC and 11:00 AM UTC. If you experience any errors during this window, please retry your activity after the maintenance window has concluded. We apologize for any inconvenience. Please contact Docusign Support if you have any questions or concerns and check with your CSAM for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-insight-customers-february-2-3-2026 1ZifgYVXJ6fhO3H2RDwQjG at https://www.docusign.com Mon, 02 Feb 2026 00:00:00 +0000 Docusign will be conducting maintenance impacting CLM EU11 and EU21 on December 13, 2025 from 8:00 PM UTC to 11:00 PM UTC. During this time EU customers may experience brief periods of service interruption. If you encounter any disruption, please retry your action or wait until the maintenance window has ended. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-clm-production-eu-customers-december-13-2025 6ZD7wZ7hJWAFaeOzQfZwsJ at https://www.docusign.com Sat, 13 Dec 2025 00:00:00 +0000 Docusign will undertake a planned disaster recovery exercise on Friday, December 12, from 2:00 PM PST to 4:00 PM PST (9:00 PM UTC to 11:00 PM UTC) . The scope of this exercise is to perform a regional full-platform failover of eSignature and IAM in the EU Production environment. This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-disaster-recovery-exercise-for-esignature-and-iam-in-eu-production-Dec-12 y2Q5WBcH60HY210wvmDEn at https://www.docusign.com Fri, 12 Dec 2025 00:00:00 +0000 Docusign will be conducting maintenance impacting the eSign Demo Environment on October 16, 2025 from 5pm PST to 7PM PST (12:00 AM UTC October 17 - 02:00am UTC October 17). During this window, customers utilizing the Demo Environment may experience brief periods of service interruption. If you encounter any disruption, please retry your action or wait until the maintenance window has ended. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-esign-demo-october-16-2025 6puyNAYCWIQSEshiAhxikB at https://www.docusign.com Thu, 16 Oct 2025 23:00:00 +0000 Docusign will be conducting maintenance impacting the following CLM sites: NA11 and NA21 on October 4, 2025 from 12:00 AM UTC to 8:00 AM UTC.  A subset of NA11 customers may experience reports displaying absent or incomplete data with some reporting unavailable from 12:00 AM UTC to 8:00 AM UTC. NA21 customers may experience brief periods of service interruption from 3:00 AM UTC to 5:00 AM UTC. If you encounter any disruption, please retry your action or wait until the maintenance window has ended. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-clm-production-na-customers-october-4-2025 7kZw0a6AA7d5WPck7n02Gv at https://www.docusign.com Sat, 04 Oct 2025 07:00:00 +0000 Docusign will be conducting maintenance impacting all CLM sites (NA11, NA21, EU11, EU21, US11, US12, US13) on August 23, 2025 from 12:00 AM UTC to 8:00 AM UTC.  During this time, there may be brief periods of service interruption. Reports may display absent or incomplete data with some reporting unavailable during this window. If you experience any disruption, please retry your action or wait until the maintenance window has ended. Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule. Docusign https://docusign.com/trust/alerts/planned-maintenance-for-clm-production-na-eu-us-customers-august-2025 6vzrE54CjPdu26sVvHFauA at https://www.docusign.com Sat, 23 Aug 2025 00:00:00 +0000