Electronic documents and signatures are legally binding for nearly every business or personal transaction around the world. DocuSign’s solutions enable you to electronically sign while exceeding the requirements of the ESIGN Act and the Uniform Electronic Transactions Act in the United States, in addition to other national laws worldwide where electronic signatures are recognized.

Today, more than 500,000 customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and to simplify people’s lives. DocuSign’s world-class security practices and anytime, intuitive user experience makes obtaining legally-binding electronic signatures easy and convenient. Keep reading to learn more about the legality of electronic signatures.


How does DocuSign help meet legal requirements?

DocuSign has been developed to meet the legal requirements of the U.S. ESIGN Act and other country laws, by allowing users to:

  • Verify signer identities with multiple forms of authentication
  • Confirm signer intent to sign electronically
  • Link signatures to signers and documents
  • Record all important document and signature activities
  • Allow ongoing, secure access to DocuSign documents
  • Protect documents with tamper-seals that use a combination of secure system processes and PKI (Public Key Infrastructure) technology

DocuSign provides the proof for legally-binding electronic signatures

For each document, DocuSign automatically generates and stores a complete, time-stamped history of every send, view, print, sign, or decline action. This information is captured in the DocuSign Certificate of Completion that is generated for every DocuSign transaction. Any party to the transaction who wants to review the activity associated with a document can view, download or print the Certificate of Completion for that document.

As a result, DocuSign electronic signatures have been used in more than one billion transactions across over 180 countries to create legally binding and enforceable agreements. DocuSign stands behind our customers in the event of a legal challenge to one of our electronic signatures.

DocuSign uses secure processes

DocuSign offers industry-leading system and process security to safeguard your documents, signatures, and data. This provides additional legal assurances to the authentication and audit trail created during a transaction.

DocuSign is the only eSignature provider to be ISO 27001 compliant across internal systems, engineering process, and business operations. And we’re certified or compliant with the industry’s most stringent security certifications for electronic signature, data storage, data privacy, and payment security.

Advanced options for risk reduction and compliance

DocuSign offers the broadest choice in the industry of built-in, advanced authentication options to verify signer identity. Using stronger authentication or multiple layers of authentication lowers the risk of repudiation. DocuSign offers multiple levels of authentication that allow a sender to determine how thoroughly a signer must identify him or herself, including using email, social network ID, access codes, SMS, phone, and knowledge based identity checks.

The advanced signature options that DocuSign offers, many based on the PKI digital signature technology, further reduce your risk for regulated or high-value transactions by complying with local standards, such as eIDAS (EU Regulation 910) and ICP Brasil. We also offer advanced signature options for industry-specific eSignature regulations including FDA 21 CFR Part 11 in life sciences, U.S. State Professional Engineering Seals for architecture, engineering and construction, and a portfolio of digital signature technology or PKI-based solutions.