Momentum UK 2023 highlights

Showcasing the latest in agreement technology innovation

That’s a wrap on Docusign Momentum UK 2023! We hope you were able to join us, either in person or virtually. If you weren’t, fear not, as this blog will catch you up on all the highlights you might have missed from the day. 

Docusign Momentum took place in London on Tuesday, 21st June. Throughout the day, attendees saw and heard from Docusign CEO, Allan Thygesen, President of Product & Technology, Inhi Suh, as well as a fantastic line up of customer speakers including HAYS and London Stock Exchange Group who joined us to share their Docusign experiences.


The start of a new beginning 

CEO, Allan Thygesen, kicked off our keynote, and reiterated Docusign’s mission, to deliver a smarter, easier, more trusted agreement process. 

“We have spent the last 20 years transforming what it means to agree, for organisations large and small - all around the world. I’m here to tell you not only are we continuing that commitment, but that this is just the beginning. What’s to come is far more powerful than what’s come before. And, while we can make your existing process better - we’re going further, and are working to fundamentally reimagine agreements and the process of managing them.”
Allan Thygesen

Data, Intelligence, and Orchestration

President of Product & Technology Inhi Suh spoke next, echoing this new era for Docusign and the new path forward. 

“At Docusign, we are radically reimagining the Agreement Process. We will deliver one that’s fundamentally smarter, easier, and more trusted.” 

Inhi described how this shift from old to new is possible because of a combination of three things: data, intelligence and orchestration, and how these three ingredients can be harnessed at every stage of the agreement process. 

“Data, intelligence, and orchestration can transform experiences like new customer onboarding with forms and document generation; accelerate ID verification while reducing the risk of fraud; and Improve contract negotiation and collaboration.”

Artificial Intelligence

One of the most highly anticipated themes of the keynote was around Docusign’s use of Artificial intelligence and what’s to come in this area. 

President of Product & Technology, Inhi Suh, explained:

“When you combine the world’s largest set of agreement data, with the building blocks we just highlighted, and recent tremendous leaps in AI, it demonstrates how Docusign is uniquely positioned to help you leverage the power of agreements for your business. The roadmap you just saw serves as the foundation that will allow Docusign to bring AI to life.”

Inhi then announced the launch of Docusign AI Labs… a new program that brings together innovative technologies with changemaking customers and partners, who share our goal of pushing the limits of what’s possible with agreements. If you want to learn more about the future of agreement technology, check out, and sign up now to secure your place on the waitlist.


Customer Interviews and Awards 

Next up, we heard from Dominic Signor, from HAYS, and Alf Deufemia, from London Stock Exchange. Both guests shared, in their own words, their respective journeys with Docusign and how they are transforming their agreement creation, management, and analysis.

And finally, the winners of our inaugural Global Docusign Customer Awards were announced. We received more than 100 nominations from 21 countries. We received success stories from companies from many industries and of all sizes, and these stories stood out to our judges for their innovation, best-practice Docusign implementation, and business impact. 

Our 2023 EMEA award winners included: 

  • IKEA - Digital Transformation - London 
  • Schneider Electric - Impact - Paris 
  • DLA Piper - Change Champions - London 
  • Konica Minolta - Change Champions - Munich 

DLA Piper then joined us on stage for a photograph, where they were also presented with their award. 

Thank you

That’s the end of our highlights, but there’s so much more Momentum content to explore! If you missed the event, watch the keynote replays and on-demand breakout sessions on the Docusign Momentum website. Thank you to everyone who joined us in person in London and on the livestream for Momentum UK 2023. 

Last but not least, thank you to our fantastic partners and sponsors who helped make Momentum 2023 a success. 

See more customer stories of innovation. 



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