Product Manager, Regulated Industries

Product Manager, Regulated Industries

Product & Program Management | San Francisco, California

Build product that will impact every individual in this world. Support rapidly scaling business units across the organizations.

Product Manager, Regulated Industries

Product & Program Management I San Francisco, California

 

Design and ship new product quickly from concept to launch – product that will impact the lives of millions globally.

 

Position Summary 
DocuSign features across multiple parts of the product while delivering the core functionality necessary to comply with electronic signature needs in regulated industries, with a focus on Life Sciences, Healthcare, U.S. Federal and State & Local Government and Financial Services.  In this role, you’ll be responsible for driving our core product offerings to support the evolving business needs of high-profile customers in these industries.

 

You will work closely with Prospects and Customers, Compliance and Security, Support and Partner with User Experience, Engineering, IT, Marketing, Product and Program Management to develop the roadmap, vision, definition, design and deliver the underlying platform systems necessary to support continued system scale, a broadening product portfolio, the basis for new innovative product capabilities, and improve operational efficiencies related to these industries.

 

This position is an Individual Contributor and reports to the Product Management Director.

 

Responsibilities

  • Lead the strategy and roadmap for DocuSign product offerings in regulated industries, with a focus on Life Sciences, Healthcare, U.S. Federal and State & Local Government and Financial Services
  • You will be responsible for driving the vision and requirements, translate them to functional specifications, facilitate a sound design and deliver an efficient experience
  • Actively leverage primary and secondary research to deepen understanding of regulated industry customers across their lifecycle, from awareness to renewal and expansion
  • Own insights on the healthcare, life science, public sector and financial services markets: stay abreast of industry trends, events, and channels to anticipate customer needs
  • Understand and profile high value, innovative use cases purchased and implemented by regulated industry customers
  • Evaluate and prioritize requirements in partnership with the business, leveraging industry best practices and new innovations. Prioritize and manage the backlog for effective release and sprint planning
  • Facilitate requirements definition across teams to decompose and document releases, epics, functional requirements to developer-ready user stories and acceptance criteria
  • Work with Program Management and Engineering to ensure product ships on time and to quality
  • Actively leverage primary and secondary research to deepen understanding of regulated industry customers across their lifecycle, from awareness to renewal and expansion

 

Basic Qualifications

  • 5 years of experience in product management for an enterprise cloud/SaaS product/service
  • Bachelor’s Degree in a technology related area of study (CS, EE, IT, Systems, MIS, etc.)

 

Preferred Qualifications

  • Experience building business cases for regulated industries
  • Experience product management for compliance focused products
  • Experienced influencer with Engineering IT, Operations, Program Management, Sales and Customer Support
  • Direct experience in delivering product using iterative or Agile methodologies (e.g. SCRUM)
  • MBA strongly preferred
  • Demonstrated success managing products including new, existing, or legacy products tailored to the needs of regulated industries
  • Strong track record of building lasting business cross-functional partnership with both internal and external groups, especially IT, Engineering, Operations, Program Management, Sales and Customer Support
  • Ability to operate in a matrixed environment influencing multiple stakeholders and roadmap delivery commitments
  • Experience in consulting, marketing or related business disciplines involving compliance, information security or regulatory controls
  • Experience building and using telemetry to review site performance and make data-driven decisions.

 

Product & Program Management @ DocuSign

Our Product Management team brings together some of the best in our industry. The problems you will get to work on are very challenging and that makes them interesting. Collaborating with our partners in engineering and design, we are bringing some of the most innovative never-been-done-before solutions to market. Our highly collaborative cross-border Product Management team operates on the edge between engineering and the business. The Product Management team is helping design solutions from concept to launch – all while focusing on and advocating for what’s best for the customer. Our team partners with our Sales, Marketing, Finance, Legal and Security teams to bring the product to market.

About DocuSign

DocuSign® is changing how business gets done by empowering hundreds of thousands of companies and tens of millions of user in most countries around the world to sign, send and manage documents anytime, anywhere, on any device with confidence. DocuSign replaces printing, faxing, scanning and overnighting documents with the easiest, fastest, most trusted way to make every approval and decision digital. Organizations of all sizes and industries are accelerating contracts, approvals and workflows with DocuSign's Digital Transaction Management (DTM) platform and eSignature solution. DocuSign keeps life and business moving forward.

 

DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

 

 

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