Principal Software Engineer, Sign

Principal Software Engineer, Sign

Engineering & Tech Operations | San Francisco or Remote

Be a part of a group of innovators that are transforming how people work, live and connect.

Principal Software Engineer, Sign
Engineering & Tech Operations | San Francisco, California or Remote - US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
Our business is built on finding great people and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering. We are looking for a Principal Software Development Engineer to join the Sign engineering team and help scale and build the next generation of e-Sign experiences. As a Principal Engineer you will spearhead the architecture and development of a highly scalable, reliable and available (“5 nines”) piece of our core offering. You will build a no-code platform solution to allow businesses to create workflows specific to their needs. This will involve developing and deploying large-scale distributed applications and services that orchestrate various DocuSign services to drive customer experience. As part of the job, you will have the opportunity to build the product grounds-up on the latest technology stack while influencing the future of the technology platform at DocuSign. You’ll also cover the API/backend, from sending a document to signing to integrating with various 3rd party systems, all in a dynamic environment. Our team focuses on distributed decision making that rewards ownership, transparency, and collaboration.

This position is an individual contributor role reporting to the Director of Engineering, Sign and is designated as Flex.


  • Write high quality code that is easy to maintain and test
  • Design and build platform components for customer reporting and data, improving customer effectiveness at deploying and using DocuSign
  • Support strategic code sharing and architecture for one or more functional area
  • Ensure design and architecture is extensible across multiple projects, and participate in technical design and code reviews
  • Work cross-organizationally to drive and grow developer productivity and team velocity.
  • Work with Product Management and other developers to understand design requirements and provide estimates for development
  • Work closely with QA to identify test cases and devise efficient, scalable testing processes
  • Work cooperatively with product management and design to create features that are scalable and secure. identify, propose, and implement process improvements to continuously increase the team's productivity and efficiency
  • Stay current with the latest development best practices and share your findings with the team
  • Work as part of a cross-site development team to drive design, implementation, testing, and release of products
  • Raise issues proactively that might impact delivery commitments
  • Research new features and technologies
  • Fix production issues and maintain the code as needed

Basic qualifications

  • 15+ years of product development experience building large scale web applications
  • Experience with full stack development, preferably in one or more of OO programming languages, like Nodejs, Java, C#, C++
  • Experience designing and developing highly scalable consumer facing web application
  • Hands-on, professional experience with consuming and building RESTful web-services
  • Experience with designing data models and optimizing queries for large-scale highly-performant distributed applications.
  • B.S. degree in Computer Science or relevant field of study

Preferred qualifications

  • Knowledge and experience in high scale, highly available (99.99+) systems
  • 4+ years professional experience building complex, scalable applications
  • Excellent problem-solving skills
  • Experience with NoSql db preferred
  • Experience with working in an agile development environment
  • Experience with git, continuous integration and deployment tools
  • Curiosity and ability to learn new technologies and tool sets
  • Experience with CSS, AJAX, JSON, HTML, and/or MVC preferred
  • SaaS or Cloud experience
  • Prior experience aligning platform architecture with security and data
  • Experience with unit testing frameworks
  • Experience developing, promoting and building consensus across engineering teams

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at


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