Lead Product Designer

Lead Product Designer

Product Experience | Remote - US

Bring world-class user experiences to our customers one signature at a time.

Lead Product Designer
Product Experience | Remote

If this position is eligible for remote employment in the US, the employee can work remotely in all but the following states: Alaska, Hawaii, Iowa, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Colorado base salary range: $144,600 - $182,300 and eligible for bonus, equity and benefits.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Product Experience team - Design, Information, and Insights - focuses on our customers and their business needs. We contribute from the concept all the way to the building of world-class product experiences by partnering with Product Managers, Program Managers, Software Engineers and other cross-functional teams. Together, we are a team of craftspeople who aim to make the complex look easy. We employ insights, pixels, and words to solve big problems and make delightful experiences.

This position
In this role, you would be part of the Product Experience team but your role would expand beyond Product and require you to establish and grow relationships across the organization. We are seeking a designer who is a leader and passionate about being customer-centric, skilled in communicating design value, and skilled in driving impact within a team and across an organization.

The right candidate will be equally skilled in facilitating thoughtful conversations with both internal stakeholders, cross-functional partners, and your product experience teammates. Transforming those conversations into detailed, yet feasible designs should be your focus. Additionally, you should be able to advocate for the value your design brings through research findings and your domain knowledge in the space you own.

This team also offers you the unique opportunity to work with all of the other teams, across DocuSign. As a Lead Designer, you will help shape the vision for the future of the Agreement Cloud, and drive alignment around that vision.

This position is an individual contributor reporting to Manager, Product Design and is designated Remote.

Responsibilities

  • Drive cross-functional team alignment through effective and proactive communication
  • Participate in team project product vision work, illustrating the future direction of our product areas
  • Drive teams to prioritize, execute and ship against multiple deadlines, developing processes as needed
  • Design simple solutions for complex workflows including all design deliverables
  • Create a cohesive cross-product experience including contributing to a style guide and pattern library
  • Identify opportunities where research can inspire, optimize or evaluate the design
  • Drive teams to prioritize, execute and ship against multiple deadlines, developing processes as needed

Basic Qualifications

  • Minimum of 12 years of designing consumer, enterprise and mobile user experiences for a large-scale web service
  • Experience coaching and mentoring junior team members in design and usability

Preferred Qualifications

  • Excellent at communicating up and across organizations
  • You’re a creative problem solver and natural communicator who clearly articulates design decisions and tells compelling stories that inspire action.
  • You believe that designers have a responsibility for what we put into the world and you care deeply about shipping work that reflects well on your team and your company’s brand.
  • You’re curious, open-minded and ego-free. You have a growth mindset and thrive on continuous learning.
  • You’re a deep thinker and natural communicator who clearly articulates design decisions and tells compelling stories that inspire action.
  • Experience working on a fully remote team
  • Portfolio of work inspired by user research demonstrating product design strategy, interaction design, visual design, prototyping, articulation of design rationale, strong communication and storytelling skills.

Vaccination requirement (US)
DocuSign requires all employees to be fully vaccinated against COVID-19. Therefore, to ensure the safety and well being of our employees and community, to support public health efforts, and comply with the Executive Order that applies to federal contractors, this offer is conditioned upon submission of written proof, prior to your start date, that you are fully vaccinated. DocuSign will comply with applicable law regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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