Senior Product Manager - SpringCM: Contract Lifecycle Management

Senior Product Manager - SpringCM: Contract Lifecycle Management

Product & Program Management | Chicago, Illinois

Build products with global impact. Support rapidly scaling business units across the organizations.

Senior Product Manager - SpringCM: Contract Lifecycle Management

Product Management | Chicago, Illinois 

Position Summary

Over 90% of the Fortune 500 and 99 of the Fortune 100 have DocuSigned. As some of our best customers, enterprises have complex, diverse needs which we are able to meet with a world-class administration experience. In this role, you will be responsible for imagining, designing and delivering core product offerings to support the evolving business needs of our customers.

We are looking for a Senior Product Manager who can own the charter of integrating the SpringCM product into DocuSign.  Your primary area of focus will be to lead  improvements made in CLM, which is a key part of DocuSign’s new System of Agreement platform, delivering a great experience for both administrators and end users.                              

You will excel in this role if you are an excellent, high-bandwidth communicator. For example, you will engage on a daily basis with nearly every function at DocuSign, from compliance and security to customer support, user experience, engineering and program management. By doing so, you will develop the roadmap, vision, functional specifications and designs of features that satisfy customer requirements.

We are especially interested in creative and quantitative, data-driven product managers. Your objectives will be directly linked to business metrics such as revenue, customer satisfaction and operational efficiency.                             

This is an individual contributor role reporting through the Senior Manager, Product Management.


  • Lead the strategy and roadmap for DocuSign’s core platform document processing and management systems.
  • You will be responsible for driving the vision and requirements, translate them to functional specifications, facilitate a sound design and deliver an efficient developer experience
  • Own insights on the markets and segments in which these applications compete; stay abreast of industry trends, events, and channels to anticipate customer needs
  • Evaluate and prioritize requirements in partnership with the business, leveraging industry best practices and new innovations. Prioritize and manage the backlog for effective release and sprint planning
  • Facilitate requirements definition across teams to decompose and document releases, epics, functional requirements to developer-ready user stories and acceptance criteria
  • Work with Program Management and Engineering to ensure product ships on time and to quality

Basic Qualifications

  • 8 + years of experience in product management for an enterprise cloud/SaaS product/service
  • Experience with distributed systems and platform architecture
  • Experienced working cross-functionally with Engineering IT, Operations, Program Management, Sales and Customer Support
  • Direct experience in delivering a product using iterative or Agile methodologies (e.g. SCRUM)
  • Bachelor’s Degree in a technology related area of study (CS, EE, IT, Systems, MIS, etc.)

Preferred qualifications

  • Demonstrated success in managing products including new, existing, or legacy products
  • Strong track record of building a lasting business cross-functional partnership with both internal and external groups, especially IT, Engineering, Operations, Program Management, Sales and Customer Support
  • An experienced influencer with the ability to collaborate well in a matrixed environment having multiple stakeholders and roadmap delivery commitments
  • Experience building and using telemetry to review site performance and make data-driven decisions

Product Management @ DocuSign

Our Product Management team brings together some of the best in our industry. The problems you will get to work on are very challenging and that makes them interesting. Collaborating with our partners in engineering and design, we are bringing some of the most innovative never-been-done-before solutions to market. Our highly collaborative cross-border Product Management team operates on the edge between engineering and the business. The Product Management team is helping design solutions from concept to launch – all while focusing on and advocating for what’s best for the customer. Our team partners with our Sales, Marketing, Finance, Legal and Security teams to bring the product to market.

About DocuSign

DocuSign® is changing how business gets done by empowering hundreds of thousands of companies and tens of millions of users in most countries around the world to sign, send and manage documents anytime, anywhere, on any device with confidence. DocuSign replaces printing, faxing, scanning and overnighting documents with the easiest, fastest, most trusted way to make every approval and decision digital. Organizations of all sizes and industries are accelerating contracts, approvals, and workflows with DocuSign's Digital Transaction Management (DTM) platform and eSignature solution. DocuSign keeps life and business moving forward.

DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.



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