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What in the world is DTM? And why you should check it out.

As a relatively new hire at DocuSign, I still have the advantage of the “outsider’s perspective.” (It’s something I will try to maintain no matter how many years I’ve checked off here.) It’s with that fresh eye that I want to explore this whole idea around Digital Transaction Management, or DTM.

Yes, Virginia, there’s more to eSignatures than just eSignatures.

Online, secure signing of documents from “anywhere, anytime, on any device” is pretty nifty. It’s been DocuSign’s bread and butter for more than a decade. But, like many DocuSIgn customers, I have discovered that there’s so much more to the value of DocuSign through Digital Transaction Management.

There’s a scary chasm in your workflows.

A large percentage of business have already deployed digital workflows into their processes. Great. But there still exists potholes and chasms in that document highway – like any time you have to stop the digital engine and move to the physical world of printing, scanning, signing, faxing, and mailing. DTM unites technologies that can keep everything zooming away 100% in a secure online world.

A new study shows more than 80% of your peers think DTM is important stuff.

This recently-released study commissioned from Forrester Consulting digs deeper into the whole realm of DTM. Some 400 business leaders across the planet were surveyed about their own document-intensive processes and how they select and manage technologies. It also covers what they see as the biggest risks of not evolving. You can find the entire study here.

But first, you may want to take a quick look at how DTM applies to your own department. View  one of these 1-pagers.

Download the handy 1-page summaries for your area of work.

And lastly, here’s the official definition of DTM (thanks to Forrester Consulting): “DTM is a new category of cloud services designed to digitally manage document-based transactions. DTM removes the friction inherent in transactions that involve people, documents, and data to create faster, easier, more convenient, and secure processes.”

For more information on the new global standard, xDTM, go here.


1 Comment

  1. Thank you, Jonathan. It is good form of Digital Transaction Management presentation. I like it.

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