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Tips for Real Estate: Give Your Transaction Rooms More Than an Address, Give Them a Name

Many customers have asked in the past, “What happens if we want to create a Transaction Room for our clients, but they haven’t chosen a property yet?” I would always suggest for the user to add the client’s name into the address area, rather than the property address. This wasn’t a perfect solution, but one that worked for many people. As of our June 2016 release, we now have a simple solution for that situation-give the Transaction Room whatever name you’d like.

TR Creation

With the new “Name” field in the Create New Transaction modal, you can now name the Transaction Room as you wish. You can name it the property address, the client’s name, or whatever you see fit.

This new feature may seem somewhat trivial, but the opportunities now available within DTR are quite significant. Here are two ways to use the new Name field within Transaction Rooms:

  1. Your clients does not have a property yet.

When you have a client who is on the hunt for their new home, you may have documentation in need of signature, sharing, and storage. You can now create a Transaction with the names of the clients rather than the address or property name. You can later update this Transaction Room with the address within the Details tab if you choose.


  1. New Real Estate Agent/Broker Onboarding

As many of you already know, brokers and agents frequently change brokerages. This can make onboarding a continuous pain. Some of our brokerages have started to utilize Transaction Rooms as a way to onboard their new members, using the system as an HR tool. Not only does this allow brokerages to easily store important onboarding documentation, it also provides a nice segue to introducing Transaction Rooms to their agents and brokers. This allows your new members to become familiar with signing documents, sharing documents, uploading documents, and more.


Another fantastic feature that was recently added for our Broker Edition customers is the ability to adjust the requirements for creating a Transaction Room. For example, a brokerage can require that only a Transaction Room Name is needed for creation rather than the need for an address/city/state/etc. Be on the lookout for our next blog which will highlight “Transaction Room Detail Fields”.

How have you been using the new Transaction Name feature?

Let us know your experience in the comment section below.

Stay tuned for more Tips for Real Estate,

Brent Boyens

screenshot-app.docusign.com 2015-03-03 10-52-44



  1. Unfortunately, Transaction Rooms does not use the Transaction Name in a Transaction list (Transactions button)–it uses the Street Address, so this functionality doesn’t help differentiate between different Rooms for the same property address (such as different offers/buyers). Transaction Rooms needs to use the Transaction Name, not the Street Address in the Transaction list.

  2. This is not a comment, but a question. How do I “re-send” an envelop to a client? I have sent once. He has not seen yet. I need to resend it. Please let me know how…,
    Thank you.

    • Brent Boyens

      August 29, 2016 at 6:14 am

      Hi Houry,
      Would you mind reaching out to our support team so that they can walk you through this process? They can be reached at support-re@docusign.com or 888-600-4146.

      Thank you so much for commenting and have a great day,
      Brent Boyens
      DocuSign Product Specialist – Real Estate

    • Hi Houry,

      Thanks for the question. We recommend reaching out to the DocuSign Community Hub — it’s a great resource for connecting with other customers and DocuSign employees. They should be able to answer your question! https://support.docusign.com/en/community

      If you’d prefer support by phone we encourage you to reach out to our support team at 888-600-4146.
      Thanks again for commenting and please let us know if there’s anything else we can assist with.

  3. Thanks for sharing this. I like the idea of making it more personal to the customer. I’ll have to try that going forward.

  4. I think Im gonna give this a try after reading this… great info.

  5. I didn’t even realize that transaction rooms were a thing, so I’m happy to have read your article! You also mentioned that with some applications, you can name your transaction room. I think it’s a good idea to make sure that you’re choosing a real estate agent that has experience in selling homes in your neighborhood, with success.

  6. Hello,
    Great post indeed 🙂 Seems, you wrote this post from deep of your heart. Today this is almost my 4th blogpost I am reading but find this one is best. All others are also superb. Dont know why I cant focus like you on writing. Anyway, keep it continue.

  7. Hi.
    I from to VietNam
    I am going to learn how to work in other countries, happy to read your share.
    Wish you health and success in your work.

  8. Great article! I didn’t realize you could name the transaction room with your client’s names. Thanks for sharing all of the information about transaction rooms and how they can be useful.

  9. Oh I love that I can create it with a clients name now instead! This is so useful for my team, thank you so much.

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