We all know about those brave heroes in the news – saving kids from fires or jumping into swollen rivers to rescue a trapped driver. There is no taking away from their risking of life and limb.
But I’d like to posit another type of hero. Someone who often works in uncelebrated silence. During the course of their everyday work, they recognize some new digital way of doing a common business process, but they don’t stop there. They bravely suggest it to their bosses and peers, pushing back against what has “always been done that way.” These are Digital Heroes. Watch the quick video for a peek into what we mean.
The 5 Tenets of the Digital Hero
As you saw, these forward thinking individuals are shaping digital strategies and spearheading projects, big and small, to digitize and automate manual processes. They, overcome adversities along the way because they believe in their causes. As well they should, because studies validate their efforts, reinforcing the fact that digitization pays off.
Take Capgemini Consulting’s research, for example. In “The Digital Advantage: How Digital Leaders Outperform Their Peers in Every Industry,” Capgemini says that digital leaders are 26% more profitable, generate 9% more revenue, and have 12% higher market valuation than their industry peers.
Throughout the next several months, you’ll meet DocuSign customers who took a heroic stand. You’ll see how they acted for the greater good of their companies across what we have identified as Five Tenets of Digital Heroes:
- Delight customers
- Grow the business
- Reduce costs
- Increase security
- Enhance technology investments
Read the 5 Tenets of the Digital Hero foundational paper and learn more.