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Tag: From the Trenches

From the Trenches – Your app’s approved for go-live: now configure your production account!

After completing the go-live process by promoting your integration key to production, you need to make sure your production account is configured appropriately. For your application to work successfully in production, make sure to define…
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From the Trenches: Common authentication issues post Go-Live

with Laura Waite A common API error code you might encounter is “PARTNER_AUTHENTICATION_FAILED“, which, as you may have guessed, means there’s an issue authenticating the application. To determine what exactly is going wrong, you’ll need…
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From the Trenches: Don’t Get Embedded with your In-Person Signers!

Also by Laura Waite, DocuSign Developers Support In recent months, DocuSign Support has seen a few cases where customers were confusing In-Person Signer recipients with embedded, or captive, recipients. The concepts are similar, but the…
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From the Trenches: Tabs and Custom Fields

It can be tough to find the documentation you’re looking for if you don’t know the correct verbiage. Furthermore, while reviewing DocuSign’s Support documentation, you may have noticed some discrepancies between terms in API-related documentation…
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