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Tag: Digital Adoption

Knowledge Market: Exploring the barriers that prevent customer digital adoption

Digital transformation provides a wealth of potential for any business. However, no matter how practical and powerful a solution, it means nothing if customers don’t use it.  While going digital simplifies processes and maximizes time…
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A Merry Member Experience: The Digital Imperative for Health Plans

I recently had the opportunity to meet with the SVP of member experience at a leading health insurance carrier and candidly shared my frustration with the sundry “This is Not a Bill” communications that all…
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Capitalizing on the Top 5 Med Tech Trends

Is your organization struggling to stay on top of regulatory issues, access funding, or accelerate new product development? If so, you are not alone. A recent survey of senior medical device executives considered these to…
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