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Tag: Adoption (page 1 of 2)

Knowledge Market: Exploring the barriers that prevent customer digital adoption

Digital transformation provides a wealth of potential for any business. However, no matter how practical and powerful a solution, it means nothing if customers don’t use it.  While going digital simplifies processes and maximizes time…
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Change is Good. The DocuSign Adoption Kit Also Makes it Easy.

Want to accelerate your business by making the transition to digital? DocuSign’s Adoption Kit will help you make the leap simply and successfully.  Making the digital leap has proven, immediate benefits: increased revenue, greater efficiency, and…
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A Merry Member Experience: The Digital Imperative for Health Plans

I recently had the opportunity to meet with the SVP of member experience at a leading health insurance carrier and candidly shared my frustration with the sundry “This is Not a Bill” communications that all…
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Capitalizing on the Top 5 Med Tech Trends

Is your organization struggling to stay on top of regulatory issues, access funding, or accelerate new product development? If so, you are not alone. A recent survey of senior medical device executives considered these to…
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The Digital Revolution: Are Pharmaceuticals Falling Behind?

Arguably, no other industry is experiencing the depth of changes occurring in life sciences today. Including the United States, four of the G7 countries plus China and Brazil have recently passed significant legislation that changes…
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PowerForms for Employees: Practice Makes Perfect Customer Experiences

As crazy as it may sound, DocuSign can be daunting for some new users.  I know what you’re thinking, “How can that be?” DocuSign is so feature-rich that you can actually make Signing Experiences fairly…
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Control: You Want It, We’ve Got It

When deploying the DocuSign web application, customers large and small often ask how they can control what people are sending. Customer Success Architect Roshel Van Der Grinten explains several options in “DocuSign Web Application Deployment: Maximum Control of the Sending Process”.

Using Net Promoter Score to Retain Customers and Grow

Think of a time when you’ve gone to a store and the experience you received didn’t meet your expectations.  Now think of a different time where you were just “wowed!”  The range from disappointment to…
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This is How Higher Education Will Benefit From Going Fully Digital

This post is the tenth and final installment of our series: “Adoption Playbooks: Providing a deployment framework to maximize results.”  We hope you have found these blog posts and the accompanying white papers insightful.  If you were to…
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Why Do Customers Thrive When Home Builders Go Paperless?

This post is the ninth installment in our series: “Adoption Playbooks: “Providing a deployment framework to maximize results.” Check back each week for the latest blog post authored by a member of our Customer Success Architect (CSA)…
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