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Quick Tip Tuesday: Geolocation and DocuSign – What you need to know

Do I have to share my location information with DocuSign?

Sharing your location information is a browser related setting that is not mandatory. DocuSign does not require that signers share their location information in order to sign a document; it is completely optional.

Why does DocuSign request this information?

DocuSign includes geolocation information in the Certificate of Completion as part of the full audit trail of a document, though this is not required.

This information also allows DocuSign to display the ‘Signed in Location’ on a map. If enabled, the completed documents can link to a Google Maps Pin showing where the signing took place.

Note: The Certificate of Completion is a record associated with completed documents that identifies the sender, all signers, the date and time of signing, and if location settings are enabled, the location of signing.

How do I ensure my location settings are properly set up?

When signing a document for the first time, the browser will display a dialog box asking for permission to share your location. Simply click “allow” (or the equivalent, depending on your browser) to take full advantage of the geolocation functionality.

How Do I view the ‘Signed in Location’ map for a completed Document?

  1. From your DocuSign account, click the Documents tab.
    QTB.7.28 (1)
  2. Click the title of the completed document you wish to open.
    QTB.7.28 (2)
  3. Click the More menu, then select History.
    QTB.7.28 (3)
  4. Scroll to the signer information and click Signed in Location.
    QTB.7.28 (4)
    The map location is displayed.
    .QTB.7.28 (5)

These links may provide information to help manage your browser location settings:

Google Chrome


Internet Explorer




  1. Great tip. A great way to track where and when a document was signed.

  2. Great method to Track Purchasing.

  3. Does this work from mobile app too

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