Do I have to share my location information with DocuSign?
Sharing your location information is a browser related setting that is not mandatory. DocuSign does not require that signers share their location information in order to sign a document; it is completely optional.
Why does DocuSign request this information?
DocuSign includes geolocation information in the Certificate of Completion as part of the full audit trail of a document, though this is not required.
This information also allows DocuSign to display the ‘Signed in Location’ on a map. If enabled, the completed documents can link to a Google Maps Pin showing where the signing took place.
Note: The Certificate of Completion is a record associated with completed documents that identifies the sender, all signers, the date and time of signing, and if location settings are enabled, the location of signing.
How do I ensure my location settings are properly set up?
When signing a document for the first time, the browser will display a dialog box asking for permission to share your location. Simply click “allow” (or the equivalent, depending on your browser) to take full advantage of the geolocation functionality.
How Do I view the ‘Signed in Location’ map for a completed Document?
- From your DocuSign account, click the Documents tab.
- Click the title of the completed document you wish to open.
- Click the More menu, then select History.
- Scroll to the signer information and click Signed in Location.
The map location is displayed.
These links may provide information to help manage your browser location settings: