It’s great to see any hackathon project make prime time, and especially meaningful when it ends up helping out in a crisis, such as the Syrian refugee camps in Greece. As we announced in this press release, DocuSign IMPACT advanced disaster relief as part of the Clinton Global Initiative and, continuing the great work of the participants of the San Francisco Hack-For-Good and the London Hack-For-Good events. This became especially real in the field recently, as Team Rubicon deployed one of the projects to help refugees in need of medical aid.

The Hack-For-Good events brought together developers from around-the-world to write code that fulfills the needs of Team Rubicon based on certain scenarios/challenges given to the coders. The coders only had 1.5 days from the initial briefing until the judging process began. Therefore, their solutions were an excellent start, but not quite ready for Team Rubicon to deploy into the field. That’s where DocuSign took the ball and ran with it. This handoff to DocuSign engineers was especially timely so that Team Rubicon could be prepared with a digital solution to help with the Syrian refugee crisis in Greece, named Operation Hermes.

DocuSign engineers put the finishing touches on an iPad app now used by Team Rubicon volunteers in the field to enable them to provide faster service to those in need. The iPad app enables eSignatures to be collected for required forms in an offline capacity, especially in remote areas where there is no Internet connectivity. Here’s how the app works:

  • While at the base camp or office (or where Internet connectivity is available), a Team Rubicon member logs into the iPad app. The app automatically downloads all shared templates for the Team Rubicon company account to the iPad and stores them locally.
  • The Team Rubicon team member can then be deployed into the field with the iPad. All individuals requesting assistance can eSign the required forms offline, which are subsequently stored locally on the iPad.
  • When Internet connectivity is restored, the eSigned forms are uploaded to the DocuSign servers and even workflow routed to the next person if the template is so configured.
  • There is even a provision in the iPad app which enables eSigned forms to be synced with other iPads, even if there is no Internet connectivity.

For example, Figure 1 shows the iPad app with a Team Rubicon Data Protection & Medial Consent Form Template in English that is ready to be eSigned by a person requesting medical attention. The same template is available in Arabic. Each of the templates can be available in any language needed for the specific disaster relief effort worldwide. For the Syrian refugee camps in Greece, Team Rubicon is using the templates in four different languages.

TeamRubiconApp_EnglishConsentFigure 1: English Template for Team Rubicon Data Protection & Medial Consent Form.

Now that Team Rubicon is able to continue its unparalleled work for disaster relief in a more efficient manner, DocuSign will continue to work closely to refine the app based on real-world feedback for requested features and functionality to support their mission. We’re proud of the work that the coders did during the Hack-for-Good events, and especially proud to see difference Team Rubicon is making with those apps in the Syrian refugee camps.