Q: What do you do at DocuSign?
I lead our Go-To-Market teams in our international markets.
Q: What do your friends and family think you do?
They think I work at this cool company called DocuSign. They know DocuSign because they’ve used it when they’re buying real estate or sending their kids off to college.
Q: What is the best thing about working at DocuSign?
The people. I’ve been here for for three-and-a-half years, and there’s a great number of like-minded people here, many of which had bigger roles somewhere else but have chosen to be at DocuSign.
They look at being at DocuSign as a very significant opportunity. We represent a technology that pretty much every person in the world could benefit from. It’s a pretty massive job. So it’s amazing to work with people who are here by choice and are willing to bring a different set of experiences.
Q: What is the best advice you can give to somebody starting a new job in your department at DocuSign?
The great thing about our company is that because we’re growing so fast there’s always something we can do better. That’s certainly not something to be ashamed of — it’s just fact. I want someone to be brave enough to raise their hand and say “I think we can do this better.” Saying something can be done better shouldn’t necessarily imply it’s not being done well — simply that if we can improve upon something – we have to.
Q: What traits do you most admire in your colleagues at DocuSign?
If they commit to something they’ll do anything they can to honor that commitment. We live in a triaged world where there’s always stuff to do. But they understand the responsibility and the people that count on us to get stuff done.
Q: What traits do you think your DocuSign colleagues most admire in you?
I like to think it’s that I care about all of them. One of the fun things about working at a smaller company, which I’ve made the choice to do a couple times, is that you care about the people. You’re really lucky if you are surrounded by people that you’d want to go and have dinner with — even if you don’t have any shared responsibilities at work. I think my team feels like they’re the type of team who would hang out anyway — even if we didn’t work together.
Q: What is something most of your colleagues at DocuSign don’t know about you?
I would love to be a professional singer. Unfortunately, I can’t sing anymore. When I was really young I was a pretty good boy soprano, choir singer. I’d also love to become a comedian. I love to make people laugh.
Q: What is your favorite snack from the DocuSign kitchen?
Q: What is the best project you ever worked on at DocuSign and why?
Last February we worked out a global sales training platform called SalesHood. We use it to distribute content for salespeople to learn skills. We launch it during SKO. It was really cool to see people embrace it, because they had to post their DocuStory. Peers of theirs could go and provide feedback/comments. Watching everyone record themselves and share their messages and then watching their affirmations from their teammates was really cool. Even folks that don’t normally work in the office were able to collaborate with their peers.
Q: If you were not working at DocuSign and could do anything in the world, what would you be doing/do next?
I would be a teacher. I love to help people. I love to learn. That’s why I’m so happy at DocuSign. I would be the most passionate about teaching history — because it helps give people perspective. It really does tend to repeat itself, which is why it’s such a relevant topic.
Q: What is the secret for you to happiness?
Balance. Too much of anything is not good. I like being able to balance between everything I love about DocuSign, but also be a husband and a father of three. I feel like I’m firmly in both camps. On any given day or week it might not necessarily feel that way, but in general, it feels very balanced.
Our “We Are DocuSign,” blog series places the spotlight on employees from a variety of departments and provides a peek into what it’s like to work at DocuSign. This week, we sat down with Scott B., International Field Operations to chat about his day-to-day work, what he admires about his colleagues, and something none of his coworkers know about him.