Q: What do you do at DocuSign?

I am the Director of Business Development in Japan. I was hired at DocuSign 3.5 years ago, and then moved to Tokyo, Japan in 2015 to help launch DocuSign Japan. I wear multiple hats in my role: I work with our global ISV partners such as  SAP, Salesforce and Microsoft, as well as  with some of the local partners in Japan on the eHanko project.  My primary focus has been in helping DocuSign establish our presence in Japan and support our sales team by transferring the knowledge from  the U.S.  to our local team here in Japan.

Q: What do your friends and family think you do?  

They think I’m introducing new technology from the U.S. and helping develop our business in Japan.

Q: What is the best thing about working at DocuSign?

DocuSign is changing business culture. It’s providing customers with a completely new experience and fundamentally changing the way business is done.

Q: How is that team different than other teams at DocuSign? Is there anything special about your team’s dynamic?

Everyone at DocuSign is excited and motivated. We have a small team of about 11 people here in Japan. We’re all helping each other get up to speed and doing what’s best for DocuSign as a whole here in Japan. While our objective isn’t necessarily different from other teams at DocuSign, our dynamic has the feel of a small startup. When I first moved to Japan, there were only two of us. So, it’s incredibly exciting to see the company grow and evolve.

Q: What is the best advice you can give to somebody starting a new job in your department at DocuSign?

Be open minded, try different approaches, and take risks. We’re in a very unique situation where we’re starting something completely new. There hasn’t been a technology like DocuSign in  Japan. We’re changing how business traditionally has been performed, and if successful, DocuSign will make a large impact on Japan.

Q: What traits do you most admire in your colleagues at DocuSign?  

Their experience and professionalism. Everyone at DocuSign is very friendly and enthusiastic about the changes we are bringing to the market. It’s a true pleasure to work with my colleagues in Japan and around the world.

Q: What traits do you think your DocuSign colleagues most admire in you?

I believe they find me approachable, a trusted colleague, and a good resource to help resolve issues  and coordinate with the US

Q: What is something most of your colleagues at DocuSign don’t know about you?

I’m originally from Kobe, Japan, but had never lived in Tokyo.  It’s been 19 years since I last lived in Japan.

Q: What is the secret for you to happiness?

Spending time with family and friends and having long lasting relationships. The same can be said about my colleagues at DocuSign. Having a common goal with people who support one another is very important to me.

Our “We Are DocuSign,” blog series places the spotlight on employees from a variety of departments and provides a peek into what it’s like to work at DocuSign. This week, we sat down with Naoki H., Director, Japan Business Development, to chat about his day-to-day work, what he admires about his colleagues, and something none of his coworkers know about him.