Q: What do you do at DocuSign?
I’m a senior account executive in Sales. 70% of my job is strategizing how to acquire new customers while providing existing customers opportunities to sustain and increase their usage of DocuSign.
Q: What do your friends and family think you do?
[Laughs] They think I do technology sales and know I travel a lot for work. Recently, I’ve been to Dallas a lot. Before that I spent a lot of time in Washington D.C., Miami and, of course, San Francisco.
Q: What is the best thing about working at DocuSign?
I love the team mentality of tribal knowledge and not losing alone. I haven’t been able to find that dynamic anywhere else. Managers at any level have an open door policy. It’s completely fine to go it alone, but there’s no real reason to lose alone. For some, it may sound kind of like a directive, and maybe intimidating — but, ultimately, we want to help you in any capacity possible, and there’s no limit to the resources that we leave available to our employees.
Q: How is that team different than other teams at DocuSign? Is there anything special about your team’s dynamic?
We have a good range of knowledge and expertise — not just regarding the product itself — but technology in general. It goes back to that whole tribal knowledge point: people tap into the knowledge base quite often. Some people might have different answers than others, so you’re getting a dynamic perspective. We all work really well together.
Q: What is the best advice you can give to somebody starting a new job in your department at DocuSign?
Don’t be afraid to ask for help. Management at DocuSign does a really good job of hiring the right type of people. There’s a culture here that encourages mentoring. Someone new might feel like they’re a burden, but in fact, everyone on my team is really excited to help.
Q: What traits do you most admire in your colleagues at DocuSign?
Their good sense of humor. In sales, it can be rather stressful. Everyone keeps a general sense of good humor and optimism which I think is very helpful. This pattern translates over to the other teams too which is cool.
Q: What traits do you think your DocuSign colleagues most admire in you?
I’m pretty helpful and approachable. I’ve been here a long time, so I’ve got a lot of knowledge about the product as well as resources. I definitely make it a priority to help and mentor people.
Q: What is something most of your colleagues at DocuSign don’t know about you?
I used to be on “Bill Nye, the Science Guy” when I was a kid. It’s funny, I was in high school a couple years after the show aired, and people would say, “Hey I saw you on Bill Nye the Science Guy!” I would say, “Nope, wasn’t me.” But, yeah, Bill and I go way back.
Q: What is your favorite snack from the DocuSign kitchen?
The beef jerky by far. I’m a beef jerky addict.
Q: Where is your favorite place to work or have a meeting at DocuSign and why?
The location that I’m in right now! It’s my former SVP’s office, which is now kind of a hybrid conference room and is rarely occupied — because people think it’s still someone’s office.
Q: If you were not working at DocuSign and could do anything in the world, what would you be doing/do next?
I would be running my own tech consulting business. I’d consult nonprofits and charity organizations if money were no object.
Q: What is the secret for you to happiness?
Work-life balance. It’s essential. Finding something that you truly enjoy and investing time in it.
Our “We Are DocuSign,” blog series places the spotlight on employees from a variety of departments and provides a peek into what it’s like to work at DocuSign. This week, we sat down with Ahmad C., Senior Account Executive, to chat about his day-to-day work, what he admires about his colleagues, and something none of his coworkers know about him.