Security and Performance
Senders and signers need to be assured their information is safe. Leveraging the latest application security, infrastructure protection, and DocuSign's unique contract execution process, DocuSign provides you the peace of mind that your documents and customer data is secure and safe during and after the signing process.
Application
- AES Encryption of all Customer Information Assets
- SHA-1 Hash computed and compared for all transactions
- 100% audit log for all document activities
- Exported documents are digitally sealed
- All communication is over SSL 128 bit encryption
Infrastructure
- SAS 70 Type II Data Center with Dedicated Operations Team
- Fully Redundant Infrastructure
- 99.8% Service Level Agreement with 100% uptime over the last 12 months running
- Passed multiple Fortune 500 Information Security Audits
Signer Authentication
- Supported authentication methods are – email, Access Code(PIN), ID Verify (KBA), OFAC, Age Verification, STAN PIN for student lenders
- 3rd party authentication tools that can be called in the signing instructions so that a recipient must pass one or several authentication steps before they sign.
Our Commitment to Availability With our commitment to 99.8% up time, you can have the confidence that DocuSign will available when you need it. As a SaaS service we know the importance reliability and have taken steps to ensure uninterrupted service. DocuSign is designed to be available 24 hours per day, 7 days per week, exclusive of system upgrades and maintenance. |
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Your Data Security is our top priority DocuSign ensures your document data is safe in part through the signing process DocuSign has built.
Documents are uploaded by the sender to DocuSign's secure platform in the cloud where authenticated signers are invited to come view and sign. Only then can the signed document be downloaded.
No email attachments
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