September 25, 2007

Aloha Airlines Achieves Industry Worldwide First:
Using DocuSign Electronic Signature Service for Flight Plans

 

SEATTLE, WA (September 25, 2007) – DocuSign, the leading Web-based electronic signature service, today announced that Aloha Airlines has become the first airline to use electronic signatures as a core part of its flight operations.

Aloha Airlines’ pilots and dispatchers are using DocuSign to quickly and easily file and electronically sign mission-critical flight plans at the Honolulu-based carrier, which has been ranked No. 1 for on-time performance three times in the past year in Air Traffic Consumer Reports issued monthly by the U.S. Department of Transportation.

Using DocuSign, Aloha Airlines has transformed the company’s previously costly and cumbersome fax- and paper-based process into a system that is now completely electronic. Aloha Airlines’ pilots review, approve, electronically sign and submit flight plans using DocuSign, saving Aloha’s dispatchers valuable time, avoiding potential delays, and eliminating a costly paper process. Less paper also means there is a positive impact on the environment.

“We’re proud to be the first airline in the world to make DocuSign a core part of how we do business,” said Peter Clark, Aloha Airlines’ vice president of flight operations.

Beyond the operational impact of DocuSign, Aloha Airlines’ decision to choose DocuSign was based on the enterprise-class architecture that DocuSign has built and deployed. DocuSign’s electronic signature service is housed in one of the world’s most secure facilities, a SAS 70 Type II data center. Multiple levels of redundancy and security ensure maximum availability of DocuSign’s mission-critical application.

Using DocuSign’s secure enterprise-class eSignature service, Aloha Airlines receives a detailed, real-time audit record of each step of the transaction. Secure and fully encrypted, DocuSign helps Aloha Airlines to meet the Federal Aviation Administration’s rigorous standards for maintaining and archiving full, detailed records of any changes to flight plans.

“Aloha Airlines is another great example of how DocuSign’s eSignature technology accelerates the speed of business and drives a direct impact on a company’s bottom line,” said Matthew J. Schiltz, CEO and President of DocuSign. “By eliminating a very time-consuming and cumbersome paper process, we’re helping Aloha Airlines focus on its most important task — getting passengers to their destinations on time. We expect that DocuSign will soon become the standard across the airline industry.”

About DocuSign
DocuSign offers a Web-based electronic signature service that provides the simplicity, speed and security required to deliver, sign and store documents. Designed from the ground up for enterprise-class usage, this service integrates the technical infrastructure and legal compliance needed to operate an end-to-end electronic signing service that replaces the old pen and paper process. DocuSign customers span a variety of industries and range from the largest corporations to the smallest branch offices. These customers trust DocuSign to help them achieve increased revenue and sales close rates, decreased costs, and acceleration in business velocity. DocuSign also offers a direct positive impact on our global environment by reducing paper consumption and transportation emissions. For more information please visit www.docusign.com. DocuSign and the DocuSign logo are registered trademarks of DocuSign, Inc.

About Aloha Airlines
Founded as Trans-Pacific Airlines in 1946, Aloha Airlines has been in continuous service to Hawaii for more than 60 years. Aloha is one of Hawaii's largest employers and provides 700 flights a week between the main Hawaii airports of Honolulu, Kahului, Lihue, Hilo and Kona. In addition, Aloha flies to the Islands from Oakland, Orange County, Sacramento, San Diego, Las Vegas and Reno. Aloha is also Hawaii’s largest provider of air cargo and contract aviation services. Aloha Airlines is a subsidiary of privately held Aloha Airgroup, Inc. More information can be found at www.alohaairlines.com.