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Turn Fax Machine Hours Into Minutes With Digital Signatures
If you look at the contact information on the DocuSign Web site, you'll notice something missing: a fax number. You'll see plenty of other ways to connect with DocuSign, such as email or a toll-free number, but faxing isn't one of them. Never has been and never will be. If you want to do business with DocuSign, you'll have to use the DocuSign service.
This isn't just a matter of eating our own dog food - faxing simply isn't an efficient way to run a business anymore.
Just ask Expedia's Gene Harden.
As detailed here, Expedia was having to print out a 12-15 inch stack of contracts every day for signature and then run the fax machine for 5-6 hours non-stop. By switching to DocuSign, Expedia has eliminated the paper speed bump and can conduct business faster and more efficiently. This has top- and bottom-line benefit - new hotels can be listed that much sooner helping the top line while costs savings help the bottom line.
Often times, people don't realize what a nuisance fax machines are until it comes time to use them extensively, for example, when buying property. PC Magazine columnist Sascha Segan had such an epiphany during a recent apartment purchase. So much so that he fired off a column appropriately titled Death to the Fax Machine! Here's why:
“At one point in the process, I had to fax someone 75 pages. It took an hour. Many of those pages, amazingly, were printouts of Web sites.”
Needless to say, the mortgage industry is an important area of focus for DocuSign, and we fully expect that paperless - and fax free - transactions will become the norm in the next few years. When that happens nobody, not even mortgage brokers, will bother listing fax number on their Web sites.


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