Spend more time selling by becoming more efficient, no longer wasting time managing paper contracts.

Never hassle with fax or scanning – even better, your customers will appreciate not having to deal with fax machines or scanners either.

Shorten sales cycles by using DocuSign’s electronic signature process; contracts are delivered immediately – they don’t sit on customers’ desks, they don’t get lost and are returned immediately after being signed.

Close more deals – sales organizations are seeing close rates increase by 30% or more with DocuSign electronic signature.

Sales reps now have real time visibility into the contract signing process – they can see who has viewed the contract, who has signed, and who has yet to sign.

Aside from making the signing process easy for sales, easy for customers and improving sales results, DocuSign allows companies to save up to 90% of costs associated with paper processes by eliminating paper, the need to use a fax, and the need to use costly courier services.

Sending Your Document

Sending a contract for signature is as simple as uploading your sales contract.

Add your signer or signers, if multiple people need to sign your contract.

You can also carbon copy additional people who need to receive the completed document but are not signers.

Next, add a subject and message to the email notification that will be sent to your signers.

Drag DocuSign tabs from the right side of your screen to assign signature, initial and data entry tasks for each of your recipients.

Then click “Send”

Here’s what your signers will see… Signing your Document

First they will agree to adopt an electronic signature

Then they will click on the signing tabs you have added on the contract and click “Complete Signing”.

The signing process is fast, convenient and easy.

By using DocuSign’s tab signing contracts, this will ensure they come back error free.

API Integration

With our out-of-the-box integration with partners like Salesforce.com, Ariba, and many others, DocuSign fits seamlessly into your existing sales process. You can also choose to create a custom API integration to integrate with just about any other application.

We offer regular DocuSign API webinars (developer workshops) and have a robust eSign Dev Center to provide support for your integration efforts.

With millions of signature events complete and thousands of companies like Ariba, Comcast, Expedia, LinkedIn, Yamaha, EFA Processing, Great Lakes, Prudential, and Monsanto relying on DocuSign daily, DocuSign is a proven leader in electronic signature and eSign services. DocuSign provides the most secure, reliable and robust eSignature services available.

Please click the link and contact DocuSign today to find out how electronic signature can accelerate your sales process!

Today, we announced our latest innovations in on-demand electronic signature solutions, with the release of the DocuSign version 10.1. This version of our award-winning e-signature service offers unique features and functionality designed to support workflow and productivity including automation of form fields and other workflow enhancements to simplify the user experience.

ESIGNControl, a custom DocuSign application specifically designed for Apple® iPhone users by Smart Mobile Solutions, further extends this rich feature set. DocuSign, combined with ESIGNControl, supercharges sales teams, real estate professionals, mortgage brokers, and business development and operational professionals who rely on the DocuSign e-signature service to close deals online in minutes.

Gartner predicts that worldwide Software-as-a-Service (SaaS) revenue will exceed $14 billion for the enterprise application markets by 2013, up from $7.5 billion in 2009.* Organizations of all sizes are deploying affordable, on-demand solutions like DocuSign to automate core business functions, reduce costs and increase employee productivity. Whether it’s a simple NDA or a complex global sales agreement requiring multi-party signatures, DocuSign helps companies operate greener, faster and more profitably by removing the hurdles associated with the signing process and by offering more ways for users to access and complete their transactions online.

This release of DocuSign version 10.1 adds more sophisticated capabilities that make it faster and easier than ever to get documents signed online, and to share data with other core business applications. DocuSign is creating an e-signature ecosystem that makes it possible for organizations across all industries to close deals in the cloud and operate more efficiently. – Tom Gonser, founder and vice president of product strategy at DocuSign

DocuSign Version 10.1 At-a-Glance

Automatic Conversion of Adobe® PDF Form Fields. Now, when uploading Adobe PDF forms into the DocuSign system, the service automatically recognizes and converts all PDF form fields—including text boxes, radio button groups, drop downs and check boxes—along with their attributes, directly into secure DocuSign fields that can be assigned to specific recipients. These fields can be manipulated without any additional software, and the forms can be saved as templates in the DocuSign online forms library and shared with all account users.

DocuSign for Salesforce New Enhancements. Salesforce users now have access to all functionality DocuSign offers from inside Salesforce. Salesforce users can use DocuSign to send any document for signature as easily as sending email from Salesforce. Unique to DocuSign is the ability to drag and drop form fields associated with Salesforce data directly into documents, enabling these documents to collect data during the signing process and automatically update Salesforce in real time. This new capability eliminates rekeying of information and dramatically streamlines the sales process.

In addition, users can set up DocuSign for Salesforce accounts and manage users within the Salesforce application through the new DocuSign Admin Tab. Users can be up and running in a matter of minutes with no new user interface to learn. These new capabilities are expected to be released through the Salesforce Spring Update on March 6, 2010. DocuSign for Salesforce customers include Acteva, Community Energy, Drawloop, EDGAR® Online, LinkedIn, Yamaha and others.

Expanded Capabilities with ESIGNControl for the Apple iPhone. ESIGNControl enables DocuSign clients to use their Apple iPhone to access, send, sign and manage electronic documents. It is a powerful tool for managers to track their sales through robust reporting functionality. ESIGNControl is available today for download from iTunes® and a variety of other Web sites.

The iPhone is quickly becoming a must-have business productivity tool and ESIGNControl makes it easy for DocuSign clients to maximize efficiencies when away from the office. ESIGNControl was developed for the iPhone and thoroughly tested for performance. This new application offers a fast, convenient and mobile method to use DocuSign from any iPhone. -Tony Tonchev, founder of Smart Mobile Solutions and creator of the ESIGNControl application

ESIGNControl is a DocuSign transaction remote control that lets users manage documents sent for e-signature from any iPhone. ESIGNControl offers a rich feature set that makes it fast and easy for DocuSign users to:

• Send a document for signature straight from your iPhone
• Conveniently view, track and access sent documents
• Easily send, revise and resend documents for eSignature
• Quickly access document signing status, envelope details, archived documents and history
• Share easy-to-read graphical reports that even shows transaction times
• Electronically sign a document from anywhere, anytime
• Remotely log in to the DocuSign Console

These powerful new features within the DocuSign eSignature Service, further demonstrate DocuSign’s leadership in the ESIGN market. DocuSign currently commands more than 70 percent of the SaaS-based electronic signature services market and recently surpassed 58 million signature events. The company has experienced accelerated growth of more than 300 percent over the previous year and serves more than 20,000 customers ranging across all markets. In 2009, DocuSign delivered more than 480 customer-driven features while maintaining 99.993 percent system availability over the past 28 months.**

Pricing and Availability of DocuSign Electronic Signature Solutions

DocuSign for Salesforce is scheduled to be available March 6 with additional product information available online. Salesforce users will be able to download the DocuSign for Salesforce application at no charge at the Appexchange.

ESIGNControl is available now from iTunes for $2.99.

* Gartner report “Market Trends: Software as a Service, Worldwide, 2008-2013, Update,” November 4, 2009. http://www.gartner.com/resId=1221513 .
** DocuSign, http://www.docusign.com/news_and_events/press_releases/2010-01-27.php.

As the industry leading provider of on-demand electronic signature solutions, DocuSign appointed Keith Krach, founder and former CEO of Ariba, as chairman of its board of directors. In addition, Steven R. King, former E*TRADE executive and SaaS industry veteran, was named president and CEO.  The move was initiated as the company scales to meet broad market adoption of its e-signature services. Krach and King join DocuSign during a period of explosive growth, with paid transactions increasing more than 300 percent in 2009 over the prior year.

About Keith Krach

Krach, a well-known Silicon Valley entrepreneur, joins DocuSign with an impressive success record, including building and steering three companies to global leadership. In 1996, Krach co-founded Ariba, served as CEO and chairman for six years while taking the company public and building it into one of the fastest growing software companies in history. In 2000, he was honored by Ernst & Young as National Entrepreneur of the Year, and received the Technology Pioneer Award at the World Economic Forum in Davos, Switzerland. Today, Krach serves as the CEO of the investment holding company 3Points, Inc.

I am very impressed with the immediate financial and business process impact DocuSign has on its customers, the fantastic growth it is experiencing, and its tremendous customer base. The business results in 2009 were incredible. I am excited to be part of DocuSign and looking forward to working with Steve King and the DocuSign management team. – Keith Krach, DocuSign Chairman

About Steve King

As president and CEO, King brings more than 25 years of leadership experience in information technology. Most recently, King led venture-backed Virtela and ZANTAZ as president and CEO. Under his seven-year leadership, ZANTAZ grew to become the recognized market leader in SaaS email archiving, and was acquired in 2007 by The Autonomy Group. Prior to these positions, King held a number of executive positions at E*TRADE Group Inc., where he played a key role in growing the company from under $100 million to more than $1.5 billion in revenues. He ultimately became CEO of E*OFFERING, the pioneering online investment bank of E*TRADE, acquired by Wit SoundView Group. Previously, King held senior management positions at the Thomson Reuters Corporation and Ziff-Davis. In 2006, he received the prestigious Ernst & Young Entrepreneur of the Year Award.

DocuSign is clearly leading the e-signature revolution with its vast service offerings, number of users and market share. Matt Schiltz and Tom Gonser have done an exceptional job growing the company to this pivotal stage, and I’m excited to work with this dynamic team. – Steve King, DocuSign President and CEO

Matthew J. Schiltz will assume executive responsibilities for strategic business development. This is a role Schiltz held in conjunction with his responsibilities as CEO and president of DocuSign for the past three years. DocuSign experienced phenomenal growth under Schiltz’s leadership and is well-positioned to maintain dominance in the market.

Key Electronic Signature Milestones

In 2009, DocuSign:

• Received a strategic investment from Second Century Ventures to extend DocuSign’s leadership position in the residential and commercial real estate sector.
• Accepted the honor of being named the official and exclusive provider of ESIGN services for the National Association of REALTORS^® 1.2 million members, under the REALTOR Benefits^® Program.
• Surpassed 2.5 million users and exceeded 53 million signature events.
• Supported more than 20,000 customers ranging across all markets including leaders such as American Airlines, BECU, Comcast, EDGAR^® Online, LinkedIn, Yamaha and many others.
• Delivered more than 480 customer-driven features while concurrently deploying the eSign industry’s only fully redundant data centers supporting high availability and immediate disaster recovery.
• Deployed a 10X upgrade in processing power and storage while consistently maintaining 99.993 percent system availability over the past 24 months.
• Achieved a dominant 73 percent ownership in the SaaS-based electronic signature services market for 2009.

**DocuSign’s estimate based on market share data collected using compete.com and comparing the usage at the leading SaaS vendors’ applications in 2009 calendar year. For more information on ESIGN market leader methodology, click here.

DocuSign services also received numerous accolades and awards including the 2009 Best Partner App of the Year Appy Award from salesforce.com, the 2009 Red Herring 100 Award and the 2009 Product Innovation Award from the Networks Product Guide.

DocuSign Electronic Signature and The National Association of REALTORS®

The National Association of REALTORS® (NAR), America’s largest trade association, represents 1.2 million members involved in all aspects of the residential and commercial real estate industries. Last week, NAR selected DocuSign as the official and exclusive provider of electronic signature services under NAR’s REALTOR Benefits® program.

Second Century Ventures (SCV), is the strategic investment arm of NAR, made a strategic investment in DocuSign. As part of the investment, the president of Second Century Ventures and chief executive officer of NAR, Dale A. Stinton, will join the DocuSign Board of Directors.

DocuSign Electronic Signature and Real Estate

During last week’s REALTORS® (NAR) Annual Conference and Expo 2009, Shannon Williams King named DocuSign one of the must-have technologies and applications necessary for a real estate road warrior. Ms. King served on NAR’s Strategic Planning Committee for 2007 and 2008 and starting in 2008, is serving on the Young Professional’s Network – NAR Advisory Board. She was also named one of 30 Under 30 in REALTOR® Magazine in 2005.

Aaron Wheeler also named DocuSign as one of the technologies and applications necessary to take your real estate business to the next level in “Leveraging Technology for Luxury Home Marketing.” He also named Salesforce as a must-have CRM. Mr. Wheeler is the President and Managing Broker of Oakville Properties as well as the publisher of LUXRETECH, the blog about leveraging technology for luxury real estate marketing.

Of course, pairing DocuSign electronic signature and Salesforce CRM helps extend your business processes. We had some exciting announcements at Salesforce Dreamforce Global Gathering:

DocuSign Launches Two New Electronic Signature Products at Salesforce Dreamforce Global Gathering and Cloud Expo 2009

DocuSign for Salesforce 2.0 was showcased in a break-out session at Dreamforce, in which Mike Machado of Yamaha and Brian Frank of LinkedIn shared their successes with DocuSign for Salesforce with DocuSign founder and VP of Product Strategy, Tom Gonser. For more information, take a look at the case studies about Yamaha and LinkedIn.

DocuSign for Salesforce CRM Real-Time Quotes Salesforce.com chose DocuSign as the electronic signature solution partner to launch Real-Time Quotes to Salesforce.com customers. Ken Cavallon, DocuSign Business Development Manager, and Tyler Ziemann, Salesforce.com Senior Product Manager, presented a session about DocuSign for Salesforce CRM Real-Time Quotes.

DocuSign’s Electronic Signature Solution Named Best App for Salesforce at Dreamforce Global Gathering 2009

In addition to the launch of our two electronic signature products, DocuSign won the Best App for Salesforce Appy Award in a voting competition from among more than 3,000 companies who partner with Salesforce.com on the AppExchange. DocuSign CEO Matthew J. Schiltz accepted the award from Salesforce.com Chairman and CEO Mark Benioff and Salesforce.com President Jim Steel.

Thank you to all of our customers who share your customer stories, provide us with valuable feedback that enables us to continually improve our electronic signature services.

From strategic investments and partnerships to new products and awards, excitement around electronic signature continues to build – we look forward to building electronic signature solutions to enable you to electronically send, sign and manage documents securely and with confidence.

The other day, someone asked me “How do you know you are the Market Leader in the SaaS ESIGN Market?” Good question because in a new market nearly everyone claims they are the market leader.

What’s interesting is that with SaaS offers, it is actually fairly easy to come up with a proxy for market share by using the same tools that Web sites use. It’s a little more involved because we are not measuring your “.com” site. For example, DocuSign’s service is actually on a different server farm and is at DocuSign.net so it’s a bit more complicated, but attainable.

A Proxy for Market Share – Visits to a SaaS Application

At least in terms of overall activity, ‘visits’ to a SaaS Application online is a good proxy for market share. People do not visit a login page for an online ESIGN tool for fun. They go to log in and sign or send.

Companies like Quantcast, Alexa and Compete.com provide measurement estimates of traffic to sites. Most dismiss Alexa because they use a Web browser toolbar to count visits and this only works with certain browsers, only for users using the toolbar, only focuses on rankings of 100,000 and above (our competition doesn’t show up), and can be easily gamed. Quantcast does not have sufficient data yet. So, for today, Compete.com is the best source having the best data.

Using Compete.com to compare the total visits to the top 9 SaaS ESIGN applications is a fair proxy for measuring market share of these ESIGN vendors. The data is pretty amazing, and shows what we in the industry suspect. The overall market is growing and not surprisingly, more offerings are coming into the market.

The graph below shows the relative size of the top 9 SaaS ESIGN vendors for October 2009:

Here are the same 9 SaaS ESIGN vendors from September 2008:

First, my disclaimer! This is only a PROXY for market share information. There are variables that are likely not taken into account such as API calls, etc. But as a group, the data applies the same to all of these companies.

So what does this data say? Actually, it tells us some very interesting things:

From 9/08 through 9/09, the market has expanded.

• Overall application visits have increased 286%.
• More companies have entered the market.

This data is consistent with what we’re seeing at DocuSign. Our business is up over 350% over this same period.

DocuSign’s market share grew over the past 12 months from 57% to 70% —yes, we’ve had a great year!

This data shows that 2009 has been a big year in ESIGN, and we believe 2010 is gearing up to be even bigger. Want to check out the ESIGN market yourself? Visit www.compete.com and compare different company’s SaaS application sites total visits. This will show you the ‘activity’ level on a comparable basis.

It’s clear e-signing is quickly becoming the preferred method of conducting business. At DocuSign, we strive to give you the best electronic signature services possible with the most rich array of functionality so you can quickly get the signatures you need to close the deal. We make it fast and easy to DocuSign from anywhere, anytime.

Whether it’s sending a simple Non-Disclosure Agreement (NDA) or a complex multi-page, multi-signer sales contract, we work very hard to give you the best e-sign services available. We’re listening. And here’s what we’ve heard so far:

The introduction of DocuSign into our collections process significantly improved DSO contributing to access to over $1M in additional working capital on an annualized basis. – Brian Frank, Director of Global Enterprise Operations, LinkedIn

DocuSign allows us to quickly generate documents and distribute them to the customer for execution and then get them moved on to the supplier to book the energy. It immediately goes from the customer’s office to the supplier so there is a very little gap in time for the market to move. DocuSign helps the customer lock in a rate at a low price and ensures that it gets preserved even if the market is moving quickly. – Scott Chilton, President & Managing Partner, Community Energy, LP

Just by the very nature of how much easier DocuSign is to get a document signed, get it completed and get it archived, DocuSign allows us to go from a couple of days or even a week, down to literally hours to get a contract executed. – Jim Roberson, President & Co-Founder, Drawloop Technologies

DocuSign significantly improved the company’s workflow cycle. With DocuSign, you can always look at the status in real-time and know if the contract is still out there. It makes your job a lot easier, keeping track of what contracts you sent out and what hasn’t come back yet. – Tressa Morgan, Sales Operations Database and Client Support Manager, EDGAR Online

The best part is documents could be signed in literally minutes versus months. I now have complete visibility. With a few clicks, I know who hasn’t signed. – Mike Machado, CRM Manager, Yamaha Commercial Audio

It seems the word is out! Using the Internet, not the Interstate, to get your documents signed is faster, less expensive and becoming the norm in many business segments. It really is inevitable! It will be interesting to see what the data is at this time NEXT YEAR. Stay tuned!

TG

Our time in San Diego for REALTORS® (NAR) Annual Conference and Expo 2009 has come to a close, but we aren’t missing a beat – we’ve headed north to be EVERYWHERE at the Cloud Computing Event of the year – salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009.

Before we left NAR, we were pleased to be named as one of the technologies and applications necessary to take your business to the next level in the “Leveraging Technology for Luxury Home Marketing” session. Aaron Wheeler, the speaker, also named Salesforce as a must-have CRM. – Thank you Aaron!

Leveraging Technology for Luxury Home Marketing: Grow your luxury real estate practice by implementing an internet and technology strategy and using cost-effective solutions. Increase your service level and client loyalty using customer relationship management technologies. Determine how to track advertising campaign effectiveness and provide the results to your client. A real estate professional shares tips on what does and does not work when you leverage syndication technologies, email marketing, social media, and other technologies to increase exposure for your luxury listings.

From Southern California to Northern California… we’re so hot, we can’t stop!

Today marks the opening day at Dreamforce and the first day of Cloud Expo!

During the Cloud Expo in booth #1118, we will have experts available to demonstrate the new solution suite, analyze customer business workflows, recommend best practices and help attendees get started with a 30-day free trial. Attendees participating in a brief demonstration are entered in a drawing to win a Dell Netbook at the close of the show.

Stop by our booth to say hi to Tom Barnes, Robert Sanchez, Adam Hernandez, Brad Epker and Mike Tasca. You can also catch Tom Gonser, Bob DeSantis, Loren Alhadeff, Ken Cavallon, Eric Wong, Tanya Frerichs, Doug Rybacki, Mike Borozdin, and Steve Woodworth at various sessions. We’re looking forward to seeing everyone!

Don’t forget to mark your schedules for three don’t-miss sessions: Close it in the Cloud!™ with DocuSign Smart Electronic Signatures, Electronic Contract Execution with Apttus, and DocuSign for Salesforce and in collaboration with Salesforce CRM product group in their session Introducing Real-Time Quotes to Salesforce CRM.

Introducing Real-Time Quotes to Salesforce CRM

Thursday, November 19th, 1:30 p.m. – 2:30 p.m., PT. Room North 133.

In this Salesforce CRM product group session, DocuSign will demonstrate for the first time its rich integration with this new capability. In collaboration with the Salesforce CRM Real-Time Quotes product group, DocuSign will show attendees how to close it in the cloud in real-time. Attendees will see the future of Real-Time Quotes in the Spring 10 release, learn how to manage quotes with workflow, quote with product bundles using BigMachines and leverage integrated electronic signature technology with Smart eSignatures from DocuSign. We’re excited to be an integrated part of the solution and the only ESIGN provider in the session.

Speakers: Tyler Ziemann, Salesforce.com; Tim Handorf, BigMachines; Ken Cavallon, DocuSign.

Sales Track: Close It In The Cloud! with DocuSign Electronic Signatures

Thursday, November 19th, 2:45 p.m. – 3:45 p.m., PT. Room North 130.

Learn how Yahama, Expedia, and LinkedIn have transformed their business by using DocuSign for Salesforce CRM. Companies have eliminated paper and are sending contracts for electronic signatures, transforming slow, manual, expensive, paper-based contract processes into efficient 100% cloud-based processes. With integrated data management, your people will never need to rekey data again! Close more deals faster, eliminate errors, and increase efficiency by closing it in the cloud with DocuSign for Salesforce CRM.

Speakers: Gene Harden, Expedia, Inc.; Tom Gonser, DocuSign; Mike Machado, Yamaha Corporation of America; Brian Frank, LinkedIn.

Large Enterprises Track: Electronic Contract Execution with Apttus and DocuSign for Salesforce

Friday, November 20th, 9:00 a.m. – 10:00 a.m., PT Room North 120.

Using the power of end-to-end electronic contract management from Apttus and electronic signatures from DocuSign, successful companies can now speed up time to revenue, automate business process, eliminate paper, and ensure compliance with this amazing cloud computing solution that delivers on the promise of the paperless enterprise! Join us to find out how your enterprise can Close it in the Cloud! with electronic contract execution from these two top AppExchange partners.

Speakers: Kirk Krappe, Apttus Inc.; Tom Gonser, DocuSign

Yamaha’s praise of electronic signature from DocuSign for Salesforce! Why? Dramatic increases in agreement compliance rates after implementing DocuSign for Salesforce to automate the signing process of agreements with Yamaha Corporation of America’s network of dealers.

With DocuSign for Salesforce:

Yamaha can:

• Sign-up new dealers
• Renew existing dealer agreements
• Realize greater operational efficiencies with seamless integration with DocuSign electronic signature and Salesforce CRM

Yamaha has:

• Automated sales agreement processes
• Slashed cost, time and error rates from previous paper-based process
• Increased visibility into the status of every contract at any given moment
• Eliminated a myriad of costly manual processes

Yamaha dealers worldwide have used DocuSign’s on-demand electronic signature service to digitally sign their annual agreements. Once signed, the contracts are securely stored online for easy retrieval and recordkeeping. Using DocuSign from a Web browser or mobile device, the dealers access and sign their Yamaha agreements online in minutes from any location at any time. Dealers no longer have to wait to receive a contract via snail mail, hassle with mailing it back or filing a paper copy. Since deploying DocuSign, Yamaha’s agreements are typically completed within minutes or hours, NOT weeks or months, as was the case before.

The DocuSign Electronic Signature Advantage
Why did Yamaha select DocuSign for Salesforce electronic signature solution after reviewing several competing solutions?

• Ease of Use—DocuSign’s intuitive service closely replicates the traditional signing experience, easily meeting Yamaha’s top priority that the new solution be readily accepted by their dealers.
• Compliance—With DocuSign, Yamaha created one uniform contract that dealers cannot revise ad hoc, ensuring 100 percent compliance for all signed contracts. All DocuSigned agreements are legally binding and backed by a full audit trail.
• Real-time Insight—DocuSign reveals the signing status of every agreement: when it was opened, when it was signed, how long the dealer has had it, and which agreements remain to be signed, enabling Yamaha to manage its channel effectively.
• CRM Integration—By connecting DocuSign to Salesforce, Yamaha can now Close it in the Cloud!TM without leaving its CRM system, accelerating close times to minutes. DocuSign automatically populates Salesforce data sets into its service which eliminates the need to re-key data. Using the tools in Salesforce, Yamaha can create reports about contract status.
• Workflow Management—DocuSign automated many backend processes for Yamaha, liberating employees from using a spreadsheet to manually track each agreement that required about 50 touch points across the company.

Want more information about the business benefits DocuSign provides Yamaha? Read the detailed case study.

To learn more about DocuSign for Salesforce, connect with the DocuSign team at salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009. Stop by the DocuSign booth, #1118, to participate in a brief demonstration and enter a drawing to win a Dell Netbook at the close of the show.

DocuSign will be EVERYWHERE at the Cloud Computing Event of the year – salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009.

As a Gold Sponsor, we’ll have a private room for us to meet with you and discuss electronic signature or eSign services that will enable you to electronically send, sign and manage your documents from within your Salesforce CRM environment.

We’ll also present three sessions: Close it in the Cloud!™ with DocuSign Smart Electronic Signatures, Electronic Contract Execution with Apttus, and DocuSign for Salesforce and in collaboration with Salesforce CRM product group in their session Introducing Real-Time Quotes to Salesforce CRM.

Don’t Miss Introducing Real-Time Quotes to Salesforce CRM

Thursday, November 19th, 1:30 p.m. – 2:30 p.m., PT. Room North 133.

In this Salesforce CRM product group session, DocuSign will demonstrate for the first time its rich integration with this new capability. In collaboration with the Salesforce CRM Real-Time Quotes product group, DocuSign will show attendees how to close it in the cloud in real-time. Attendees will see the future of Real-Time Quotes in the Spring 10 release, learn how to manage quotes with workflow, quote with product bundles using BigMachines and leverage integrated electronic signature technology with Smart eSignatures from DocuSign. We’re excited to be an integrated part of the solution and the only ESIGN provider in the session.

Speakers: Tyler Ziemann, Salesforce.com; Tim Handorf, BigMachines; Ken Cavallon, DocuSign.

Sales Track: Close It In The Cloud! with DocuSign Electronic Signatures

Thursday, November 19th, 2:45 p.m. – 3:45 p.m., PT. Room North 130.

Learn how Yahama, Expedia, and LinkedIn have transformed their business by using DocuSign for Salesforce CRM. Companies have eliminated paper and are sending contracts for electronic signatures, transforming slow, manual, expensive, paper-based contract processes into efficient 100% cloud-based processes. With integrated data management, your people will never need to rekey data again! Close more deals faster, eliminate errors, and increase efficiency by closing it in the cloud with DocuSign for Salesforce CRM.

Speakers: Gene Harden, Expedia, Inc.; Tom Gonser, DocuSign; Mike Machado, Yamaha Corporation of America; Brian Frank, LinkedIn.

Large Enterprises Track: Electronic Contract Execution with Apttus and DocuSign for Salesforce

Friday, November 20th, 9:00 a.m. – 10:00 a.m., PT Room North 120.

Using the power of end-to-end electronic contract management from Apttus and electronic signatures from DocuSign, successful companies can now speed up time to revenue, automate business process, eliminate paper, and ensure compliance with this amazing cloud computing solution that delivers on the promise of the paperless enterprise! Join us to find out how your enterprise can Close it in the Cloud! with electronic contract execution from these two top AppExchange partners.

Speakers: Kirk Krappe, Apttus Inc.; Tom Gonser, DocuSign

Cloud Expo
During the Cloud Expo in booth #1118, we will have experts available to demonstrate the new solution suite, analyze customer business workflows, recommend best practices and help attendees get started with a 30-day free trial. Attendees participating in a brief demonstration are entered in a drawing to win a Dell Netbook at the close of the show.

Stop by our booth, #1118 – Tom Barnes, Robert Sanchez, Adam Hernandez, Brad Epker and Mike Tasca are looking forward to seeing everyone! You can also catch Tom Gonser, Bob DeSantis, Loren Alhadeff, Ken Cavallon, Eric Wong, Tanya Frerichs, Doug Rybacki, Mike Borozdin, and Steve Woodworth at various sessions.

We’re excited to participate at Dreamforce ’09 and look forward to discussing how you can Close It In The Cloud!℠ with DocuSign for Salesforce. For more information, please take a look at:

• LinkedIn Uses DocuSign for Salesforce to Accelerate Time to Revenue
• Drawloop: Fast-Tracking Sales with DocuSign for Salesforce
• Community Energy: Fueling Sales with Electronic Signature from DocuSign for Salesforce
• EDGAR® Online: Reducing Risk with Electronic Signatures and DocuSign for Salesforce

We’ll see YOU there!!

Yamaha Corporation of America distributes and sells musical instruments via its nationwide network of 7,000 retail stores. For years, Yamaha’s contract process included courier costs, human errors and missing pages. Yamaha’s systems specialist, Mike Machado shares: “We depended on a lengthy signature process… Sometimes the forms weren’t signed in the right places and folks would strike things out. We often received incomplete agreements.”

So what’s an enterprise company to do when it comes time to update its master agreement with 7,000 retail stores?

Could it ask its sales reps to stuff over 5,000 envelopes and spend nearly $15,000 in courier charges? Of course, this course of action doesn’t account for time spent waiting for the documents to be returned as well as time spent following up and following up on the follow up.

Instead, Yamaha’s Machado spent three months researching various Web-based products that would preserve “the look and feel of a paper-based experience,” while cutting costs and expediting the process.

Yamaha chose DocuSign for its user-friendly interface and low cost. The DocuSign electronic signature service and workflow solution was implemented in a 30-day deployment across three of Yamaha’s sales divisions.

Before Yamaha signed the electronic signature line with DocuSign, Yamaha’s in-house legal counsel spent 30-days extensively researching the processes involved with e-signature capture, data storage as well as the electronic signatures themselves to ensure that electronic signatures captured via DocuSign would be legally binding.

Now, Yamaha’s dealers log on to a secure site and review a contract. The program automatically generates an e-signature that can be modified with different fonts or including a middle initial. Each electronic signature that is generated is also unique to each signer. Yellow “Sign Here” tabs instruct dealers where to eSign by clicking to place their signatures. Because only properly signed contracts can be routed further, this process ensures no more missing signatures or initials. For record keeping, completed documents can be downloaded and saved as a PDF.

Because Yamaha was both a DocuSign and Salesforce customer, they were able to use DocuSign Connect for Salesforce. This gave Yamaha the ability to track the status of the documents in Salesforce so they know when each document was delivered, opened and signed.

With Salesforce integration, they can also collect the data from the electronic contracts and automatically update Salesforce when contracts are completed.

So where did the $10,000 monthly savings come from? Yamaha did not have to send multiple contracts via courier. DocuSign’s software-as-a-service, or SaaS, electronic signature technology meant that no additional IT infrastructure investment was necessary to implement this solution.

So how long does it take to complete a formerly month-long, labor intensive contract signing process that includes approximately half-dozen approvals? “[It] can now be completed in minutes” according to Machado.

With visibility into where a contract is in the process, Yamaha’s sales representatives can address bottlenecks, so they can move deals forward.

So what are the primary benefits of electronic signature technology?

…turn-around time, cost savings and an improved regulatory posture – all of which benefit from economies of scale.” – Bill Nagel, Forrester Research

To learn more about how DocuSign electronic signature can benefit your company, take a look at the DocuSign web site and try DocuSign Lite for free. DocuSign will also be at Salesforce Dreamforce, November 17-20, 2009, in San Francisco – connect with us there!

DocuSign just concluded our September 2009 Executive Customer Council (ECC) conference. The ECC conference is an opportunity for DocuSign to meet our customers and have an information exchange on the progress of our company and products, as well as an open forum for customers to share their experiences and provide input on future releases.

We had an excellent session with presentations from DocuSign on product directions, informative customer case studies and a lively customer panel discussion.

Guest speakers included Mike Machado of Yamaha Corporation as well as Rei-Na Jensen and Philip Yuhico of AAA of Southern California.

As a service to all of our customers, we’re offering one hour webinars, led by Tom Gonser, Founder and VP of Product Strategy. He will summarize key issues and the new DocuSign 9.2 release discussed at the ECC.

Mark your calendars – we hope you can attend one of these sessions:

Tuesday, September 29 at 10 am (PT) 
Register here

Thursday, October 1 at 2 pm (PT) 
Register here

The first one is Tomorrow. If Tuesday’s webinar doesn’t work with your schedule, mark your calendars for Thursday! We look forward to your attendance in one of the webinar sessions.