DocuSign Blog » Steve Woodworth

Gartner Research Declares Electronic Signature Technology Helps Insurers Accelerate Business

An Bui, DocuSign Social Media — Tue, 24 Aug 2010 12:00:51 +0000

Electronic Signature Technology Declared an Essential Element in True Straight-Through Application Processing

We’re excited to publish a newsletter featuring Gartner research about the benefits of electronic signature technology in the insurance industry. We’ll share this research through an online newsletter and webinar.

One of Gartner’s key findings is that the use of electronic signatures is an essential element when creating a true straight-through process for application procedure. Gartner also recommends relying on an electronic signature solution that is “hardware-independent.”

Research Title: Best Practices for Global Life and P&C Insurers in Selecting Electronic Signature Solutions by Steven Leigh and Juergen Weiss

Read: DocuSign Electronic Signature for Insurance Newsletter Featuring Gartner Research

Watch: Register for a DocuSign electronic signature for insurance webinar on September 22 at 10 a.m. PT, hosted by Steve Woodworth, insurance and wealth management market director at DocuSign.

Learn: Learn how to increase placement ratios and reduce sales cycle with electronic signature technology, and why electronic signatures are becoming indispensable for life and property and casualty (P&C) insurers to support their electronic distribution and service channel strategies. In this research, Gartner summarizes key considerations for a request for proposal (RFP) that insurers should be aware of.

Other Features: View demos and download white papers and other collateral that discuss the legality of an electronic signature and how the DocuSign electronic signature service can complete a transaction in minutes.

First Premium Insurance Integrates Insurance Rating Engine with eSignature

An Bui, DocuSign Social Media — Tue, 25 May 2010 12:21:15 +0000

DocuSign Electronic Signature Application Programming Interface Streamlines Insurance Application Signing Process

First Premium® Insurance Group, a leading personal and commercial insurance brokerage, selected DocuSign eSignature service to expedite personal insurance applications online. By integrating DocuSign with its rating engine, First Premium will significantly reduce application errors, and accelerate the application and underwriting process, while enhancing client satisfaction with a more convenient and green way to sign insurance applications. Jay A. Pellegrini, Jr., president and CEO of First Premium Insurance Group, shares his e-signature vendor selection process:

First Premium looked at a lot of solutions, from simple online services with a check box to accept the agreement to the electronic pad and pen seen in retail stores. When we looked at DocuSign, it all made sense—plus there was no additional hardware to buy. With DocuSign, we can provide a completely automated system online—from rating and quoting to signing the completed application. DocuSign will reduce our cycle time, improve our application return ratio and even increase client satisfaction. And, we anticipate 100% accuracy in submitted applications using DocuSign.

First Premium provides retail insurance agencies in the Southeast with a variety of personal insurance products, including manufactured home and dwelling products. The current application process requires agents to look up rates online, print and mail the application for the client to complete, sign and return. The process is costly, labor intensive and error-prone, often necessitating that applications be returned to clients due to incomplete data fields and missing signatures. Many of the agencies asked First Premium to automate the application process from rating through client signing.
First Premium used the DocuSign Connect application programming interface (API) to integrate DocuSign eSignature technology into its existing rating engine. This seamless solution will enable agents to complete the entire application process online in minutes, eliminating paper applications that now take days or weeks to complete.

Insurance carriers and agencies alike are quickly adopting the DocuSign eSignature platform. First Premium joins insurance industry leaders such as Banner Life, iPipeline, QuickQuote, Lincoln Financial Group, LifeInsure.com and others in this fluid migration to the most trusted eSignature platform available. DocuSign is proven to improve cycle time, enhance customer satisfaction and increase business processes. Click for more information on how the DocuSign eSignature platform can positively impact the insurance industry. Steve Woodworth, market director of wealth management and insurance at DocuSign, provides his thoughts on working with First Premium Insurance Group:

First Premium Insurance Group is a leader in meeting customer demands by deploying technology that makes it easier and more efficient for their clients to do business with them. DocuSign is pleased to be working with this certified managing general agent to help them streamline their business processes, close deals faster and enhance client satisfaction.

DocuSign Delivers eSignature Platform at ACORD LOMA Carrier Session & AUGIE Meeting

An Bui, DocuSign Social Media — Thu, 20 May 2010 13:16:11 +0000

DocuSign Electronic Signature Drives Real-Time Results for Insurance Industry

ACORD Carrier Session and AUGIE (ACORD User Groups Information Exchange) Meeting: We’re discussing the power of our eSignature platform and its impact to reduce costs, increase efficiencies and streamline workflows in the insurance industry.

Steve Woodworth, Market Director, Insurance and Wealth Management at DocuSign will be speaking at the ACORD LOMA Insurance Systems Forum, Mandalay Bay Resort, Exhibit Hall, Las Vegas on Monday, May 24, 2010 at 8am-8:30am and at 11:15am – 11:45am.

Streamline and Accelerate Workflows with DocuSign’s Trusted eSignature Platform

Learn why insurance industry leaders such as Banner Life, iPipeline, QuickQuote, Lincoln Financial Group, LifeInsure.com and others are adopting DocuSign, the most trusted eSignature platform available. See how the DocuSign electronic signature platform is transforming the industry and helping users close business faster by providing valuable insight and real-time visibility into the document signing process. Learn how DocuSign can cost-effectively increase productivity, enhance client satisfaction, accelerate the return of documents error-free and generate revenue in less time. Click for more information on how the DocuSign eSignature platform positively impacts the insurance industry.

Visit DocuSign at booth #705 for a demonstration of its eSignature services at the Opening Night Reception in the Exhibit Hall on Monday, May 24 from 4pm – 7pm or during regular Exhibit Hall hours:

Tuesday, May 25 from 11:30am – 1:30pm and 5pm – 7pm
Wednesday, May 26 from Noon – 2pm and 4:45pm – 6:15pm

Unable to attend? Register online for the DocuSign Insurance Webinar: Five Reasons to use eSignatures in your Transaction.

To learn more about this speaking engagement or to register for the event, visit the DocuSign Web site.

Accelerating the Life Insurance Application Process with eSignature

An Bui, DocuSign Social Media — Wed, 21 Apr 2010 13:47:48 +0000

DocuSign Shifts QuickQuotes’ Life Insurance Application Process into High Gear With Electronic Signature

Did you know that QuickQuote® Financial, a leading health and term life insurance brokerage, uses DocuSign eSignature service to expedite its consumer insurance application process online? Consumers can now complete insurance applications in minutes by signing electronically—avoiding the hassle of printing, signing and faxing or mailing bulky, multi-page applications. By using DocuSign, QuickQuote has significantly enhanced customer satisfaction by providing a fast, convenient and green way to sign insurance applications.

Tim Bain, president and CEO of QuickQuote Financial, provides insight about the impact eSign services from DocuSign has had on the insurance application process:

QuickQuote helped revolutionize the purchase of term life insurance over the Internet by automating the quoting process in 1995. Now with DocuSign, we’ve automated the application process as well. DocuSign offers our customers a simple, quick and safe way to complete and sign insurance applications online. In addition, DocuSign has reduced our cycle time, improved our application return ratio and helped increase our customer satisfaction score to an all-time high of 98.73 percent.

QuickQuote allows customers to receive term life insurance quotes online, select the appropriate company, complete the application and sign all forms electronically in minutes. Application processing is accelerated as the process is completed online, thereby avoiding the time and inconvenience of printing, faxing, mailing and signing the application.

Completing and signing applications online is safe and legally binding. QuickQuote’s licensed insurance professionals assist customers throughout the application process. A process that once took days or weeks of telephone calls, scheduling and rescheduling, and filling out paper forms is now transacted in just a few minutes online.

Steve Woodworth, market director of wealth management and insurance at DocuSign, shares his thoughts about working with QuickQuote:

QuickQuote Financial is a leader in direct marketing of life insurance due to its consistent focus on deploying technology that makes it easier for clients to do business with them. We are pleased to be working with QuickQuote to help it streamline its business processes to close business faster and enhance client satisfaction.

How-To Reduce Your Cycle Time and Eliminate Not In Good Order (NIGO)

An Bui, DocuSign Social Media — Wed, 17 Mar 2010 19:00:43 +0000

Are you interested in learning how to reduce your cycle time and eliminating NIGO? Join Steve Woodworth, Market Director – Wealth Mangement and Insurance, in a free electronic signature webinar to discuss how DocuSign’s eSignature services can reduce cycle times and nearly eliminate NIGO rates.

Learn how insurance companies are reducing cycle times to just minutes and nearly eliminating NIGO rates with DocuSign Electronic Signatures.

Market Director Steve Woodworth will lead a discussion about the benefits of using an electronic signing process followed by a customer case study from Banner Life explaining how DocuSign Electronic Signatures have changed their business.

So when is this all happening? Wednesday, March 24th, from 12:30 – 1:30 pm PDT.

Click here to register for this informational eSign webinar about reducing cycle time and eliminating NIGO!

Which Leading Insurer Streamlines Workflows While Transacting Policies Online?

An Bui, DocuSign Social Media — Tue, 16 Mar 2010 21:32:49 +0000

Banner Life Insurance Company Selects DocuSign eSignature Service to Accelerate ePolicy Program

Today we announced an agreement with Banner Life Insurance Company, a leader in life insurance products. Under the agreement, Banner Life will integrate and deploy DocuSign’s eSignature service to accelerate delivery of its ePolicies. As part of the implementation process, Banner Life will use DocuSign’s Web Services Application Programming Interface (API) to facilitate data exchange and update policyholder information between internal systems, while safely and securely transacting business online with policyholders.

We chose DocuSign because it is the market leader and simply the best in eSignature Services. DocuSign is fast, easy to use and flexible. We expect DocuSign to positively impact our business processes while reducing costs. – Eric Lester, vice president of administrative services at Banner Life Insurance Company

Since 1949, Banner Life has provided life insurance products to families across the United States, and holds more than $379 billion of life insurance in force with over $4.8 billion in assets (as of 2008). Located in Maryland, it is among the most financially sound life insurers in the United States with an AM Best ranking of A+ (Superior) and an S&P rating of A+. Banner Life was ranked 11 among all United States companies for new coverage issued in 2008.

DocuSign has seen tremendous momentum among large insurance carriers in adopting electronic signing to enhance placement ratios and reduce cycle time in new business and policyholder services. We are pleased to be working with Banner Life on this project and anticipate Banner will realize significant financial and process benefits soon after deploying DocuSign. – Steve Woodworth, market director of wealth management and insurance at DocuSign

Want to learn how to use DocuSign’s Web Services Application Programming Interface? Take a look at DocuSign’s eSign Developer Center, where you can download the Software Developer Kit (SDK), access the API, register for your free developer account as well as take advantage of the other resources available. Interested in learning how electronic signature from DocuSign can streamline your workflows, reduce your cycle time to mere minutes and nearly eliminate Not In Good Order (NIGO) rates? Register for the free eSignature webinar, “Insurance: Reducing Cycle Time and Eliminating NIGO with eSign” on Wednesday, March 24th, from 12:30 – 1:30 PST.

Taking it to the Next Level With Electronic Signature

An Bui, DocuSign Social Media — Tue, 17 Nov 2009 21:17:22 +0000

Our time in San Diego for REALTORS® (NAR) Annual Conference and Expo 2009 has come to a close, but we aren’t missing a beat – we’ve headed north to be EVERYWHERE at the Cloud Computing Event of the year – salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009.

Before we left NAR, we were pleased to be named as one of the technologies and applications necessary to take your business to the next level in the “Leveraging Technology for Luxury Home Marketing” session. Aaron Wheeler, the speaker, also named Salesforce as a must-have CRM. – Thank you Aaron!

Leveraging Technology for Luxury Home Marketing: Grow your luxury real estate practice by implementing an internet and technology strategy and using cost-effective solutions. Increase your service level and client loyalty using customer relationship management technologies. Determine how to track advertising campaign effectiveness and provide the results to your client. A real estate professional shares tips on what does and does not work when you leverage syndication technologies, email marketing, social media, and other technologies to increase exposure for your luxury listings.

From Southern California to Northern California… we’re so hot, we can’t stop!

Today marks the opening day at Dreamforce and the first day of Cloud Expo!

During the Cloud Expo in booth #1118, we will have experts available to demonstrate the new solution suite, analyze customer business workflows, recommend best practices and help attendees get started with a 30-day free trial. Attendees participating in a brief demonstration are entered in a drawing to win a Dell Netbook at the close of the show.

Stop by our booth to say hi to Tom Barnes, Robert Sanchez, Adam Hernandez, Brad Epker and Mike Tasca. You can also catch Tom Gonser, Bob DeSantis, Loren Alhadeff, Ken Cavallon, Eric Wong, Tanya Frerichs, Doug Rybacki, Mike Borozdin, and Steve Woodworth at various sessions. We’re looking forward to seeing everyone!

Don’t forget to mark your schedules for three don’t-miss sessions: Close it in the Cloud!™ with DocuSign Smart Electronic Signatures, Electronic Contract Execution with Apttus, and DocuSign for Salesforce and in collaboration with Salesforce CRM product group in their session Introducing Real-Time Quotes to Salesforce CRM.

Introducing Real-Time Quotes to Salesforce CRM

Thursday, November 19th, 1:30 p.m. – 2:30 p.m., PT. Room North 133.

In this Salesforce CRM product group session, DocuSign will demonstrate for the first time its rich integration with this new capability. In collaboration with the Salesforce CRM Real-Time Quotes product group, DocuSign will show attendees how to close it in the cloud in real-time. Attendees will see the future of Real-Time Quotes in the Spring 10 release, learn how to manage quotes with workflow, quote with product bundles using BigMachines and leverage integrated electronic signature technology with Smart eSignatures from DocuSign. We’re excited to be an integrated part of the solution and the only ESIGN provider in the session.

Speakers: Tyler Ziemann, Salesforce.com; Tim Handorf, BigMachines; Ken Cavallon, DocuSign.

Sales Track: Close It In The Cloud! with DocuSign Electronic Signatures

Thursday, November 19th, 2:45 p.m. – 3:45 p.m., PT. Room North 130.

Learn how Yahama, Expedia, and LinkedIn have transformed their business by using DocuSign for Salesforce CRM. Companies have eliminated paper and are sending contracts for electronic signatures, transforming slow, manual, expensive, paper-based contract processes into efficient 100% cloud-based processes. With integrated data management, your people will never need to rekey data again! Close more deals faster, eliminate errors, and increase efficiency by closing it in the cloud with DocuSign for Salesforce CRM.

Speakers: Gene Harden, Expedia, Inc.; Tom Gonser, DocuSign; Mike Machado, Yamaha Corporation of America; Brian Frank, LinkedIn.

Large Enterprises Track: Electronic Contract Execution with Apttus and DocuSign for Salesforce

Friday, November 20th, 9:00 a.m. – 10:00 a.m., PT Room North 120.

Using the power of end-to-end electronic contract management from Apttus and electronic signatures from DocuSign, successful companies can now speed up time to revenue, automate business process, eliminate paper, and ensure compliance with this amazing cloud computing solution that delivers on the promise of the paperless enterprise! Join us to find out how your enterprise can Close it in the Cloud! with electronic contract execution from these two top AppExchange partners.

Speakers: Kirk Krappe, Apttus Inc.; Tom Gonser, DocuSign

Close It In The Cloud! DocuSign Demonstrating New Integrated ESIGN Solutions for Salesforce CRM

An Bui, DocuSign Social Media — Thu, 05 Nov 2009 21:11:20 +0000

DocuSign will be EVERYWHERE at the Cloud Computing Event of the year – salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009.

As a Gold Sponsor, we’ll have a private room for us to meet with you and discuss electronic signature or eSign services that will enable you to electronically send, sign and manage your documents from within your Salesforce CRM environment.

We’ll also present three sessions: Close it in the Cloud!™ with DocuSign Smart Electronic Signatures, Electronic Contract Execution with Apttus, and DocuSign for Salesforce and in collaboration with Salesforce CRM product group in their session Introducing Real-Time Quotes to Salesforce CRM.

Don’t Miss Introducing Real-Time Quotes to Salesforce CRM