DocuSign electronic signature service allows you to send forms for e-signature and e-sign forms. Using flexmls forms and DocuSign together, you can send forms using email to gather the legally binding electronic signatures you need.

If you’re already a DocuSign subscriber, you can connect your DocuSign account and your flexmls account. Sign in once, and each time you visit the DocuSign tab after, you can create new DocuSign envelopes for electronic signature.

If you aren’t yet a DocuSign subscriber, you can use the DocuSign tab to learn more about electronic signature from DocuSign, or to sign up.

Once you’re signed in, the DocuSign tab will allow you to select all forms in the current flexmls forms folder, the current form, or any combination of forms.

On the right hand side, you can assign people to the roles defined in the selected forms. The roles listed will be those included in any of the forms in the folder, so you can send the forms to the appropriate parties.

If you’ve used the auto-populate feature on the forms, the corresponding roles in the DocuSign tab will already be filled in.

Use the order box to designate the order in which the documents should be signed. Below, you can add additional recipients as signers, or you can send a carbon copy to a non-signing party.

Click “Create Envelope” to continue to the DocuSign page.

If you’ve previously created envelopes for the forms folder, the DocuSign tab will also have links to any related envelopes. Envelopes are listed by the creation date, along with status, and the subject of the DocuSign message relating to the envelope, included for your reference.

If you need to make changes to your DocuSign settings, click on the “DocuSign Settings” option under “forms” on your menu.

DocuSign is also integrated in other real estate forms, including zipForm 6, Realfast and others! DocuSign: fast, complete and trusted electronic signature for your needs.

From Ken…
When you do business electronically, you should anticipate the need to produce evidence that proves a given person signed a given electronic document on a given date. That means you should look at taking such steps as:

• Including authentication procedures to verify the identity of the signatory
• Maintaining evidence of the particular electronic document that was signed electronically
• Maintaining evidence of the electronic process that was followed in obtaining the electronic signature on the electronic document

In Prudential Insurance Company of America v Dukoff, the US District Court for the Eastern District of New York affirmed the importance of implementing clear electronic transaction procedures. Prudential initiated the action to void a life insurance policy issued on the life of the wife of the defendant and beneficiary on the basis of alleged misrepresentations in the application.

In response to Prudential’s complaint, defendant Dukoff and his wife’s estate filed a counterclaim for the full value of the policy, disputing the charge that it had been procured via fraud. The court was also called upon to consider a host of issues stemming directly from the fact that the application was submitted electronically via what the court called “a standard internet click-through process.”

The defendants argued that a box that was checked at the end of the electronic application process did not constitute a valid electronic signature under New York’s Electronic Signatures and Records Act (ESRA), and thus, Prudential was barred from challenging statements in the application to invalidate the contract.

While the court was unaware of any other court that had addressed the validity of electronic signatures for insurance documents under ESRA, in deference to holdings in advisory opinions by the New York Insurance Department, the court held that Prudential could challenge the statements if Prudential could reasonably identify the person who made them. The court then held that there was a triable issue of fact as to whether the final page of the application, which included personal information inputted by the applicant, sufficiently identified the person who signed the application.

The electronically filed application also raised evidentiary issues with regard to who actually submitted the application and when. According to the court, a computer printout produced by the plaintiff insurer shows the application was submitted on a date suggesting that Mrs. Dukoff did not submit the application. The court concluded, however, that the plaintiff insurer did not offer sufficient evidence to establish that this printout accurately reflects the date of submission.

Considerations When Choosing an Electronic Signature Vendor

Given that you may need to provide evidence that a given person signed a given electronic document on a given day, you should understand your electronic signature provider’s authentication services, the electronic signature capture process and subsequent documentation and the value of selecting a neutral third party provider.

Authentication

DocuSign provides an integrated authentication system that works with the electronic signature process to ensure any level of authentication can be provider and that the authentication provides positive identification of the person signing, NOT the equipment.

DocuSign’s authentication process is designed and architected with no single point of authentication failure. Authentication can be required each time a signer reviews and signs a document, if requested. One authentication session for a document from company “A” does not mean company “B” must rely on that authentication, as is the case with PKI digital certificates.

DocuSign’s Authentication Systems

1. Email Authentication: validates a person’s email address and access to that email address.
2. Access Code Authentication: validates a person’s ability to provide a shared secret or passphrase.
3. ID Check: validates a person’s knowledge based on a knowledge-based authentication process provided by RSA.
4. OFAC Checking: validates whether a person’s name is on the Specially Designated Nationals List administered by the Office of Foreign Assets Control.
5. Age Verification: validates a person’s age is correct as entered.
6. Federated Authentication: accepts and records authentication by another system when integrated with DocuSign. This can be any form.
7. Two Factor Biometric Authentication: validates a person’s phone number and access to that phone number. This authentication process also records a voiceprint of the signer.

Additionally, DocuSign’s authentication system supports a workflow of authentication for integrated customers, enabling decision-making during the authentication process. DocuSign also collects the IP addresses of all users and time stamps all activity into the encrypted, tamper-proof audit trail along with all the authentication results.

The DocuSign Electronic Signing Process

Visible Elements of a DocuSign Electronic Signature:

1. Script Signature Name: The script-written name generated in the DocuSign system by the document signer has legal significance, as the signer is required to agree that the script signature will have the same legal effect as his or her handwritten signature.
2. “DocuSigned By:” Box: Every electronic signature is bordered by a signature block that contains a portion of the signer’s Globally Unique Identifier (GUID) A GUID is a 128-bit number in hexadecimal form, such as { 3F2504E0-4F89-11D3-9A0C-0305E82C3301}, which is created for the signer by DocuSign. This partially visible GUID conceals the full ID.

Invisible Elements of a DocuSign electronic signature:

1. GUID: Each person in the DocuSign system has a unique GUID, a pseudo-random number used in software applications. Each GUID is “mathematically guaranteed” to be unique, based on the principle that the total number of unique keys is so large that the possibility of the same number being generated twice is virtually zero. The full GUID is associated with a user upon authentication and electronic signature creation. The signer – electronic signature association is managed by DocuSign, encrypted and hashed to ensure that it cannot be modified. The hashing process entails the application of an algorithm to the GUID to create a digital representation of the GUID, resulting in a “hash value.” Any change in the underlying document would produce a different hash value, which would be evidence of tampering.
2. Hash of Signature: The entire signature element is stored in the DocuSign system in secure (hashed) format.
3. Signer Certificate: The data structure of the DocuSign system links a signer’s attributes, GUID and signature stamp to ensure that only that particular person ever has access to use that particular electronic signature.

The visible and invisible elements work together to link the person, document and electronic signature in an auditable system. Copying or duplicating only the visible elements of the electronic signature does not compromise the signer’s identity because only the invisible elements are solely under the electronic signature owner’s control.

Due to DocuSign’s strict adherence to the authentication and electronic signature process, which includes the signer’s involvement in creating and placing his or her electronic signature in specified locations on documents, DocuSign enables the most familiar and enforceable process for signers. For more information, take a look at the Electronic Signature Vendor Checklist.

We’re excited to share that ADVANTIS Global Services, a leading IT staffing and technology consulting firm for Fortune 500 companies and mid-market, has selected electronic signature service to complete its contracting process. ADVANTIS uses DocuSign to quickly and easily finalize client recruiting contracts and consultant application packages online—thereby avoiding the hassle of printing, signing and faxing or mailing bulky, multi-page documents. ADVANTIS will migrate to a paperless process by deploying the DocuSign electronic signature service at all seven regional locations.

Jeff Taylor, chief operating officer of ADVANTIS Global Services, shares the moment they knew the needed to add electronic signature in their process:

When one of our recruiting channels used DocuSign to finalize a contract with us, a light bulb went off—we have to be doing this. As one of the major IT staffing and consulting companies in the high tech corridor, we process a large volume of candidate applications and client contracts so DocuSign just made sense. We needed the latest technology to support and accelerate processes throughout our various offices across the country and the solution had to accommodate the unique needs of each office. We found DocuSign to be the market leader and the best electronic signature solution available to meet our needs.

According to Taylor, ADVANTIS wanted an electronic signature solution that was fast, flexible and easy for its growing staff, remote clients and candidates. DocuSign proved easy to use with the ability to streamline workflows while offering the document customization necessary to better brand and support each regional office.

DocuSign enables ADVANTIS to manage large volumes of contracts by seamlessly connecting to ADVANTIS’ customer relationship management (CRM) tool. PDFs created in the CRM can be quickly prepared for e-signing through the DocuSign Console. The recipient receives an email notification indicating a document is ready for signature, adopts an electronic signature and in minutes is guided through the e-sign process. Once completed, an email notification is sent to all parties with a link to the final executed document. ADVANTIS can then save the signed digital document back into its CRM or archive within DocuSign.

Steve King, president and CEO of DocuSign, shares his thoughts on ADVANTIS’ use of technology to achieve business process efficiencies:

ADVANTIS Global Services successfully leverages technology to accelerate business in a highly competitive environment. DocuSign is pleased to be working with ADVANTIS to further streamline their business processes, increase efficiencies and enhance their service model for clients and candidates alike.

Click for more information on how DocuSign electronic signature can accelerate recruiting and staffing processes!

Doug Glagola, vice president at MeridianLink, explains how DocuSign extends MeridianLink’s platform, enabling the entire process to be conducted in the cloud:

With the success financial institutions are experiencing with their investment in online lending and account opening capabilities and the millions of loans and accounts now being originated online, it seemed only natural to also finalize and close the transaction online. With DocuSign, the entire process can be conducted seamlessly in the cloud—eliminating paper, hassles and wasted time. DocuSign is the final mile in completing the loan process.

MeridianLink’s platform, an online application, instantly generates pre-qualified loan decisions for all types of consumer loans and generates new accounts for all types of deposit accounts. Commercial loan origination and deposit accounts are also available. MeridianLink’s platform fully integrates loan origination and account opening, core processing and internal banking software in almost any configuration to produce a fully paperless lending and account opening program for any financial institution. Now with the integration of DocuSign electronic signature services within the MeridianLink platform, online transactions can be originated, approved, signed and funded without interruption. DocuSign finalizes the process by offering financial institutions and borrowers the convenience to electronically sign and complete the final mile of the process all within the MeridianLink workflow.

Just as the MeridianLink platform has transformed how loans and new deposit accounts are originated and processed, electronic signatures are further transforming these transactions so they are conducted entirely in the cloud. By moving loan and deposit account document signing into the cloud, financial institutions can leverage the time and cost efficiencies of cloud computing while gaining real-time insight into the signing process. And, through the integration of the DocuSign electronic signature platform, MeridianLink financial institution customers have complete real-time visibility into the entire process.

Dave Thorpe, market director at DocuSign, explains what integrating the DocuSign electronic signature solution into the MeridianLink platform means for banks and credit unions:

More than 450 banks and credit unions have currently deployed the MeridianLink platform. With the integration of the DocuSign electronic signature service, we anticipate an accelerated adoption of the MeridianLink automated loan and account opening solution. DocuSign is excited to align with MeridianLink and we look forward to collaborating with them to further extend the power of the DocuSign electronic signature platform and the MeridianLink’s platform in streamlining the loan and account opening process, reducing costs and ensuring the continued success of our joint customers.

As of today, the United States Senate and the United States House of Representatives both passed resolutions at the request of DocuSign® and industry leaders designating June 30 – the date of the historic 10th anniversary of the Electronic Signatures in Global and National Commerce Act (ESIGN) – as “National ESIGN Day.” The resolutions were the result of an effort spearheaded by us, as the leading provider of the most trusted cloud computing electronic signature platform, as a means to acknowledge the vital role of e-signatures in the development and continued growth of interstate and foreign commerce, and commemorate the ESIGN Act, which was signed by President Bill Clinton on June 30, 2000.

Led by U.S. Senator Patty Murray (D-WA) with support from U.S. Senator Maria Cantwell (D-WA) in the Senate and by U.S. Congressman Jim McDermott (D-WA) in the House, the resolutions recognize the previous contribution made by the Congress to the adoption of modern solutions that keep our nation on the leading technological edge, and reaffirms the Congress’s commitment to facilitating interstate and foreign commerce in an increasingly digital world and encouraging more efficient and environmentally-conscious business practices.

In support of the measure, McDermott stated,

ESIGN has greatly improved the ability of companies in my district to be more effective and competitive in the global marketplace. I would especially like to acknowledge Seattle-based electronic signature platform provider, DocuSign, for being a leader in the electronic signatures and records industry, and for helping spearhead the coalition to recognize June 30 as National ESIGN Day. DocuSign recognizes that the benefits of e-commerce extend beyond the dollar values that are placed on business activity; with over 30,000 current customers, and having served over 4.5 million people to date, DocuSign provides its customers with confidence in the integrity and credibility of emerging electronic capabilities. They have been a leader in removing obstacles and barriers to business transactions online, allowing their customers to work faster, more reliably, and more securely.

In honor of the 10th Anniversary of ESIGN, DocuSign hosted the 2010 ESIGN Summit in San Francisco on June 30, 2010, with a live keynote address by President Bill Clinton (via satellite) and presentations from industry visionaries from salesforce.com, the National Association of REALTORS® (NAR), Box.net and DocuSign.

Ken Moyle, chief legal officer at DocuSign, commented:

Electronic signatures have created boundless opportunities to transact business in more efficient and environmentally friendly ways, and we appreciate that the United States Senate has renewed its support for the advancement of e-commerce. DocuSign supported this resolution to celebrate the advancements that have been made in the past 10 years, and more importantly, to encourage even more rapid adoption of electronic signatures in order to eliminate the time, expense and environmental impact of printing and signing paper documents.

Video of Representative McDermott’s Remarks

Today, the United States Senate passed a resolution (S. Res. 576) at our request, designating June 30, 2010 – the date of the historic 10th anniversary of the Electronic Signatures in Global and National Commerce Act (ESIGN) – as “National ESIGN Day 2010.” The resolution was the result of an effort spearheaded by DocuSign, leading provider of the most trusted cloud computing electronic signature platform, as a means to acknowledge the vital role of e-signatures in the development and continued growth of interstate and foreign commerce, and commemorate the ESIGN Act, which was signed by President Bill Clinton on June 30, 2000. The United States House of Representatives is anticipated to vote on similar legislation, which is being led by U.S. Congressman Jim McDermott (D-WA), this week.

Introduced during the 111th Congress by U.S. Senator Patty Murray (D-WA) with support from U.S. Senator Maria Cantwell (D-WA), the resolution recognizes the previous contribution made by the Congress to the adoption of modern solutions that keep our nation on the leading technological edge, and reaffirms the Congress’s commitment to facilitating interstate and foreign commerce in an increasingly digital world and encouraging more efficient and environmentally-conscious business practices.

In honor of the 10th anniversary of the ESIGN Act on June 30, 2010, DocuSign hosted the 2010 ESIGN Summit in San Francisco on June 30, 2010, with a live keynote address by President Bill Clinton (via satellite) and presentations from industry visionaries from salesforce.com, the National Association of REALTORS® (NAR), Box.net and DocuSign.

Ken Moyle, chief legal officer at DocuSign, provides his perspective on electronic signatures and e-commerce:

Electronic signatures have created boundless opportunities to transact business in more efficient and environmentally friendly ways, and we appreciate that the United States Senate has renewed its support for the advancement of e-commerce. DocuSign supported this resolution to celebrate the advancements that have been made in the past 10 years, and more importantly, to encourage even more rapid adoption of electronic signatures in order to eliminate the time, expense and environmental impact of printing and signing paper documents.

The full text of the resolution follows:

Whereas the Electronic Signatures in Global and National Commerce Act (ESIGN) was enacted on June 30, 2000, to ensure that a signature, contract, or other record relating to a transaction may not be denied legal effect, validity, or enforceability solely because it is in electronic form;

Whereas Congress directed the Secretary of Commerce to take all actions necessary to eliminate or reduce, to the maximum extent possible, the impediments to commerce in electronic signatures, for the purpose of facilitating the development of interstate and foreign commerce; and

Whereas June 30, 2010, marks the 10th anniversary of the enactment of ESIGN and would be an appropriate date to designate as ‘‘National ESIGN Day’’: Now, therefore, be it

Resolved by the House of Representatives (the Senate concurring), That Congress—(1) supports the designation of a ‘‘National ESIGN Day’’; (2) recognizes the
previous contribution made by Congress to the adoption of modern solutions that keep the United States on the leading technological edge; and (3) reaffirms its
commitment to facilitating interstate and foreign commerce in an increasingly digital world.

Technology partners, DocuSign and Authentify, today announced that DocuSign has integrated Authentify’s automated phone call and voice capture authentication process into the DocuSign electronic document signature service. This authentication option is available now with the DocuSign Spring ’10 release.

According to Tom Gonser, DocuSign founder and chief strategy officer, the addition of the two-factor biometric telephone and voice authentication process further strengthens the signature and audit trail without adding complexity to the eSignature process:

All the recipient needs to do is answer the phone call and follow a simple instruction on the computer screen. It’s a very natural extension of our electronic signature process. The synchronization of the Web and telephony process requires users to interact simultaneously during the signing engagement. The entire transaction is documented, including captured authentication data during each stage until completed. The end result is a transaction backed by a solid, defensible audit trail.

The DocuSign telephone biometric authentication process is a flexible solution that is fully integrated into its eSignature platform. This optional DocuSign feature is sender and signer friendly, and available at a nominal charge. DocuSign users prepare documents for signature in the online DocuSign Console, click on Authentication and enter the recipient’s phone number. When the recipient e-signs the document using DocuSign, the process triggers an automated telephone call powered by Authentify to the specified recipient phone number, collects a spoken consent and builds a biometric authentication record for ironclad non-repudiation of the signature. The biometric voice print can be used much like a fingerprint in the event of a challenge.

Peter Tapling, president and CEO of Authentify, comments:

Authentify makes millions of secure phone calls on behalf of our clients and captures the audit trail from both our servers and the telephone network. We can create a digital record of a signature with a voice recording to prove, without question, its authenticity.

The optional Authentify biometric authentication option is now available with the release of DocuSign Spring ’10. Find details on new eSign features by clicking through to the DocuSign Web site.

“Conserve paper and be green” is the mantra for the overwhelming majority (85%) of Americans, according to a recent survey of more than one thousand U.S. adults conducted by Harris Interactive® for DocuSign, Inc. The broad consumer survey reveals nearly three in four adults are frustrated with completing paper-based documents, and provides a compelling snapshot of consumer preferences and the growing role smart phones are having on the average person’s daily activities.

Goodbye Paper
With the proliferation of web-based applications, e-readers and mobile computing platforms that make it easy for consumers to do more online and stay connected 24×7, it is no surprise that most people want to say bye-bye to paper documents. The nearly three in four (72 percent) adults who are frustrated with completing paper-based forms, documents or business agreements cite the following reasons filling out hardcopy forms is a pain:

• 72% stated the fields in many forms and documents were often too small to write in
• 38% said it’s too inconvenient to return signed paper documents by fax or mail
• 34% said their handwriting was too messy for others to read
• 23% make too many mistakes

Forty-four percent agreed that overnight express services like UPS and FedEx cost too much and are too slow for signing business documents and agreements. More than a third (36%) would stop using an overnight express service if they could sign forms and business agreements online; this number spikes for people in their prime working years: 54 percent aged 18-34, and 40 percent aged 35-44 would stop using express services to shuttle paperwork around the world if they could.
For tech savvy consumers used to searching for and storing documents electronically, keeping track of paper can be challenging. For example, only twenty percent of all adults admitted to accidentally losing or destroying important paper-based documents, but nearly one in three (30%) young adults aged 18-34 have trouble keeping hardcopy documents safe.

Untethered and Always On
Eighteen percent of all adults said, in addition to a computer, the use of a mobile device—such as a RIM® BlackBerry® or Apple® iPhone®—was needed to conduct their day-to-day business. Nearly half (44%) were in the highest income groups (household incomes of $75,000 or more), suggesting that their high-powered professions were faster-paced and required immediate client responses or turnaround.

E-Sign Rising
Virtually all adults (96%) agreed that their handwritten signature is an important part of their identity. Yet, the majority (63%) preferred typing on a computer to writing by hand, and 2 in 3 (66%) wish they could complete and sign certain forms and business agreements online. The good news is that modern e-signature services enable consumers to upload an e-copy of their signature to better replicate the ceremony of signing and retain that sense of personal identity.
The types of forms most U.S. adults wish they could sign online include, among others (respondents could select more than one):

• Employment or HR documents— job applications, W-2 or 1099 forms, 401K enrollment, etc. (47% overall, 62% of those with “high-powered careers,” defined here as adults residing in households with annual incomes of $100,000 or higher)
• Child’s school documents—immunization forms, field trip waivers, absentee excuses, etc. (47% overall, 62% of those with high-powered careers)
• Insurance documents—enrollment forms, policy change authorizations, claims, etc. (44% overall, 65% of those with high-powered careers)
• Business contracts—purchase orders, approvals, etc.(38% overall, 55% of those with high-powered careers)
• Medical or dental documents—patient information forms, insurance carrier or coverage documentation, etc. (36% overall, 47% of those with high-powered careers)
• Real estate documents—rental or lease agreements, realtor contracts, inspections, waivers, etc. (30% overall, 49% of those with high-powered careers)

Steve King, president and CEO of DocuSign, provides his insight to survey results:

This survey reflects the changing behaviors among adults across the United States and their desire to complete and sign documents online to be more productive and environmentally friendly. DocuSign is seeing a tipping point of adoption of our web-based electronic signature service, and as a company we’ve processed roughly 80 million transactions to date. Consumers who use the service for the first time to secure a loan, sign real estate documents and manage other paperwork are usually surprised as to how intuitive DocuSign is and how closely it replicates the experience of signing documents the old-fashioned way, but without the delays and hassles of paper.

DocuSign conducted the survey on the eve of the 10-year anniversary of the Electronic Signatures in Global and National Commerce Act (ESIGN) Act. The ESIGN Act validated the use of electronic records and signatures in interstate and foreign commerce, and launched a decade of phenomenal growth in electronic commerce that made it easier for people to get things done and transact business. The survey enables DocuSign to better understand the views of mainstream consumers, including how they feel about the environment and their acceptance of online applications to do more things electronically. To view additional results from the survey, please visit the Harris Poll ESIGN Survey Results.

We’re announcing the availability of DocuSign Spring ‘10, the latest release of the company’s award-winning e-signature service. This version offers unprecedented capabilities for signers to negotiate critical elements of transactions during the signing process. Other advancements include two-factor phone authentication, agent-managed transaction support, enhanced PowerForms 2.0 embeddable forms and dynamic form fields. In addition, this version offers enhanced Designed for Mobile functionality specifically for Apple® iPhone® and iPad®, and Google® AndroidTM mobile devices.

More than ever, organizations are seeking on-demand solutions like DocuSign to automate core business processes, reduce costs and increase productivity. From a quick electronic signature on a sales contract to a complex agreement requiring multi-party signatures, data collection and specific workflow, DocuSign has the most complete solution available. Customers can choose the right tool for the job— all from within the DocuSign platform.

Tom Gonser, founder and chief strategy officer at DocuSign, describes DocuSign’s transition from an electronic signature service to an eSignature platform:

DocuSign Spring ‘10 provides support for new types of transactions—helping to streamline new workflows and remove more paper from business processes to saving our customers more money and making them even more competitive. With this release, DocuSign is changing what companies expect from an electronic signature service. It’s not just about getting a signature anymore; it’s about a robust platform that manages the entire process— authentication, workflow, form data collection, collaboration, signing and secure storage.

DocuSign Spring ‘10 At-a-Glance

“Collaborate to Close” – Collaboration Services Package
These new capabilities offers DocuSign users support a broad array of business transactions that involve collaboration as well as signing.

Negotiation/Document Markup. For the first time ever, signers have the option to negotiate critical elements of agreements on the fly faster, easier and more efficiently than paper. DocuSign has eliminated the problems associated with paper negotiations—no more difficult to read photocopies or undecipherable handwritten edits. Signers can ‘white out’ and initial small changes digitally. All changes are tracked, and the system automatically asks all parties to initial all changes. The document remains neat, easy to read and secure. Collaboration is an option that can be applied to the entire document, to specific sections of the document or locked from any changes at all.

Agent Role. Many business transactions are managed by agents, attorneys, real estate agents and brokers. Documents are originated, but sent to agents to manage the review and collection of signatures. Now using DocuSign’s Agent Role, agents can receive agreements and electronically manage the transaction for their clients. Agents may review the contract for their customers, assign recipients and even add additional documents or signatures.

Collaborate in the Cloud. Through a partnership with Box.net, the leading online collaboration tool, the DocuSign eSignature service will be available to all Box.net users to offer a complete end-to-end collaboration through close process. Box.net allows users to create and collaborate on content in the Cloud. Adding the power of DocuSign offers Box.net users a fast and simple way to close agreements in one seamless digital workflow.

Biometric Phone Authentication. When signer identity is important, DocuSign offers advanced, state of the art biometric phone authentication. This new authentication option delivers strong two-factor authentication with the ease of answering the phone. DocuSign’s system places a call to the signer to validate identity and then records a biometric voice print. The biometric voice print can be used much like a fingerprint if there is ever a challenge.

Dynamic Data Collection. DocuSign converts ordinary static forms into dynamic forms. Based on input provided by the signer, additional fields appear to ensure right data is collected for every situation. Any DocuSign SecureField™ form field can become dynamic including text, multi-line, checkbox, radio button or drop down. Dynamic forms can even be used to manage signature authority by ensuring only those with the proper title are approved to sign.

Enhanced Designed for Mobile
Today, busy professionals are demanding services that offer the convenience to conduct business while on the move. These services must be cost effective and flexible, with the ability to adapt to any environment, including quickly-evolving mobile platforms. DocuSign’s Designed for Mobile extends interoperability with a broad variety of handheld devices. This rich functionality offers fast and complete document signing and viewing on any smart phone through DocuSign’s optimized mobile browser. DocuSign Designed for Mobile users can access a broad spectrum of new DocuSign features to increase workflow efficiency, accelerate sales cycles and increase revenue.

DocuSign for iPhone and DocuSign for iPad. Now, Apple mobile devices have unprecedented sending, signing and viewing capabilities. With new DocuSign for iPhone and DocuSign for iPad, more than 8.9 million Apple users can conduct business regardless of geography or time zone. Users can access documents from enterprise Google docs, Box.net and others. Whether it’s a simple NDA or a complex global sales agreement requiring multi-party signatures, DocuSign helps companies operate greener, faster and more profitably by removing the hurdles associated with the signing process and offering more ways for users to access and complete their transactions online. Apple users can even snap a picture of a document, drag and drop Sign Here tabs onto it and send it for electronic signature. Plus, users have detailed real-time performance reporting.

PowerForms 2.0. Users can easily convert forms to DocuSign and integrate them into a website with no programming. DocuSign has made it easy to turn any document into a smart electronic signature document, complete with options such as workflow and authentication. With a few mouse clicks, users can add powerful forms to a website that collect data and a signature, then deliver the completed form to any destination.

Email to Signature. Email attachments requesting signatures can easily become a DocuSign electronic envelope. Signers simply forward the DocuSign Envelope to drafts@docusign.net. An envelope is automatically created and users can sign the attachments from anywhere in the world.

These new enhancements raise the bar on electronic signature services, and demonstrate DocuSign’s strong leadership in the eSignature market. DocuSign currently commands more than 70 percent of the SaaS-based electronic signature services market. The company serves all types of markets with more than 4.5 million unique customer signatures worldwide.

Pricing and Availability
DocuSign Collaboration to Close services are complimentary in DocuSign Standard and Enterprise plans until October 1, 2010. After this time, Standard plan subscribers must upgrade to ensure continued service. Click for additional eSign platform information about the new electronic signature and workflow features for Spring ‘10. For eSignature pricing information, click the link.

We’re excited to announce a strategic alliance with salesforce.com to be the electronic signature services provider in the salesforce.com OEM2 program. This joint OEM agreement allows DocuSign to offer our e-signature services as a best practice for Salesforce CRM customers to close business transactions in the cloud.

As cloud computing is dramatically transforming business today, electronic signatures are further accelerating transactions conducted entirely in the cloud. By moving document signing into the cloud, businesses can gain real-time insight into the agreement signing process. Through the integration of DocuSign with Salesforce Chatter, businesses can collaborate and have real-time visibility into who has received, reviewed and signed a document. Kendall Collins, chief marketing officer of salesforce.com, provides his thoughts on closing deals in the cloud:

Our work with DocuSign is moving the last mile of business transactions, contract signatures, to Cloud 2. Bringing together Salesforce CRM and Salesforce Chatter with DocuSign’s e-signature technology will deliver real-time collaboration around contract workflow processes, helping customers close deals entirely in the cloud.

As demonstrated last week at Cloudforce 2 in San Jose by salesforce.com’s Marc Benioff and DocuSign’s Tom Gonser, the DocuSign eSignature service offers Salesforce users the ability to leverage data locked within Salesforce CRM and is enabled with Chatter for real-time visibility and updates. Users can follow others and follow deals as the information is pushed in real-time. Whether it is a contract, acknowledgement or approval requiring one or more signatures, virtually everyone within an organization needs to get a document signed. When DocuSign electronic signature technology is fueled by information within Salesforce, users can extend the power of Salesforce beyond the reach of sales and support. Every employee can realize the benefits of Salesforce data by leveraging this knowledge across the entire organization during the DocuSign e-signing process, ensuring unparalleled efficiencies in workflows and cost efficiencies.

The salesforce.com community’s response to DocuSign has been overwhelming with DocuSign being recognized as an AppExchange App of the Week and Best Partner Application Appy Award at Dreamforce ’09 for the innovative use of Salesforce CRM. DocuSign has supported Salesforce marketing efforts by being a national sponsor of and participating in Cloudforce 2 events. Salesforce has selected DocuSign as the marquee partner for its new OEM2 Enterprise Distribution Agreement program— a joint sales go-to-market program empowering salesforce.com sales teams to arm their customers with DocuSign. With this joint go-to-market agreement, DocuSign is even more tightly coupled with the salesforce.com worldwide sales teams. salesforce.com sales teams can now offer a more complete solution to better serve its 72,500 customers and 2.1 million subscribers of companies of all sizes.

Steve King, president and CEO of DocuSign, shares his perspective on the alignment of DocuSign with Salesforce CRM:

The synergy of DocuSign and Salesforce creates a powerful, comprehensive and cohesive relationship that extends beyond product, customer and distribution,” said Steve King, president and CEO of DocuSign. “DocuSign is excited to align with the strength of the pioneer of cloud computing platforms. We look forward to collaborating with salesforce.com to further extend the power of DocuSign and Salesforce CRM in streamlining business processes, reducing costs and ensuring the continued success of our growing customer base.

DocuSign Exclusive Offerings for Salesforce Users

• DocuSign for Salesforce, a fully integrated eSignature service within Salesforce CRM, allows users to send documents for electronic signature and track progress in real-time within Salesforce CRM and sync valuable form data with Salesforce CRM objects. Download DocuSign for Salesforce by clicking the link.
• DocuSign for Salesforce Real-Time Quotes: a fully integrated DocuSign for Salesforce eSignature service within Real-Time Quotes. Click to download DocuSign for Salesforce Real-Time Quotes.
• DocuSign for Salesforce enabled with Chatter, a powerful sales collaboration tool for complete, real-time visibility in the entire sales cycle. Download DocuSign for Salesforce enabled for Chatter on the ChatterExchange.
• DocuSign for Salesforce with Dynamic Documents enables Salesforce users to generate documents based on business rules directly from data within Salesforce.