Citadel Insurance Services Goes Green With DocuSign Electronic Signature

Insurance Agency Eliminates Paper Processes, Streamlines Workflows and Increases Business Agility

We're excited to announce that Citadel Insurance Services in Florida uses the DocuSign electronic signature management service to complete and sign insurance documents online. Citadel, a leading personal insurance agency providing auto, home and business coverage, trusts the DocuSign electronic signature platform to quickly, securely and completely transact insurance documents online from anywhere, anytime.

Jennifer Shoaf, agent and project manager at Citadel Insurance, shares:

Citadel wanted to reduce paper and provide greater convenience to our clients so we tried a few electronic signature providers. We found DocuSign to be the most intuitive and the easiest to use. Plus, DocuSign's templates are incredible. With DocuSign as the market leader, we get a flexible and simple solution to eliminate paper, streamline processes and reduce costs—all while providing our customers with the convenience of signing from any mobile device.

Citadel will eliminate the logistical nightmare of faxing, printing and mailing insurance forms to customers. By incorporating DocuSign into Citadel's signing workflow, Citadel customers can complete insurance forms in minutes—not days. Plus, DocuSign offers the convenience of signing using any Apple® iPhone® (including the new iPhone 4), RIM® BlackBerry® or any other smartphone. You can even use DocuSign on the iPad for electronic signature! DocuSign provides Citadel customers with a fast and trusted method to complete insurance forms, thereby significantly reducing the time, environmental impact and cost of traditional paper-based processing.

Insurance companies across the country are adopting the DocuSign electronic signature management service. Leaders such as 1st Guard, BannerLife, iPipeline, QuickQuote, and more and more insurance carriers and agencies have migrated to DocuSign to ensure compliance and enhance client satisfaction. For more information on how the DocuSign eSignature management service can positively impact the insurance industry, click the links!

Steve King, president and CEO of DocuSign, leaves us with his thoughts:

We are pleased to be the trusted electronic signature provider for Citadel and look forward to working with them to continue to better serve their clients. We welcome Citadel and anticipate an accelerated on-boarding of other technology-enabled insurance companies wanting to close business faster, easier and more green using DocuSign.