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Technology Credit Union Streamlines New Account, Loan Processing with DocuSign eSignature Services

Posted July 13, 2010

Silicon Valley Credit Union Increases Member Satisfaction and Cuts Red Tape with DocuSign

We're excited to announce today that Technology Credit Union has selected electronic signature from DocuSign to securely expedite the establishment of new member accounts and accelerate the loan signing process online. By using DocuSign to securely automate the establishment of new accounts and finalize consumer and real estate loans, Tech CU will increase member satisfaction, streamline workflows and reduce the time to activate member accounts and fund loans.

Michael Luckin, senior vice president of enterprise risk management at Technology Credit Union, said:

Paperless transactions are the future. Using electronic documentation makes our processes more efficient and Tech CU saves money on storage and paper costs. It's also better for the environment and helps us to meet our green business goals. We chose to partner with DocuSign because they're a leader in eSignature technology in terms of security, product quality and functionality.

DocuSign offers Technology Credit Union members the ability to open new accounts and complete loan documents online from anywhere, anytime safely and securely. Using a PC, laptop or mobile device, Tech CU members can electronically sign and return documents in minutes—not days, thereby significantly reducing the time, environmental impact and cost of traditional paper-based processing.

Credit unions across the country are quickly adopting the DocuSign eSignature service to streamline processes and to ensure compliance with Regulation Z requirements, more commonly known as “Truth in Lending.” Financial leaders such as BECU, Alliant, Idaho Central, TTCU, Bellco, University of Illinois and hundreds of other credit unions have migrated to DocuSign to enhance compliance and ensure member satisfaction. To learn more about how the DocuSign eSignature service can positively impact credit unions, take a look at information about electronic signature for credit unions.

Steve King, president and CEO of DocuSign, shares his thoughts:

We are pleased to be partnering with this outstanding financial institution. We look forward to continuing our work with Tech CU to reduce costs and accelerate the loan signing process, while continuing to provide superior member satisfaction.

Comments

Ryan Rhodes's picture

please update your software so people can sign documents on the IPad.

An Bui DocuSign Social Media's picture

Hi Ryan! Thanks so much for your comment :) If you want to sign on the iPad, our director of product management, Doug Rybacki, has shared how to use DocuSign on the iPad. Keep an eye out for our DocuSign for iPad app as well!

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