Adding Two-Factor Biometric Authentication to our eSignature Service With Authentify

Voice Signature and Voice Biometric added to DocuSign Online Signing Capabilities for Ironclad Certainty

Technology partners, DocuSign and Authentify, today announced that DocuSign has integrated Authentify's automated phone call and voice capture authentication process into the DocuSign electronic document signature service. This authentication option is available now with the DocuSign Spring '10 release.

According to Tom Gonser, DocuSign founder and chief strategy officer, the addition of the two-factor biometric telephone and voice authentication process further strengthens the signature and audit trail without adding complexity to the eSignature process:

All the recipient needs to do is answer the phone call and follow a simple instruction on the computer screen. It's a very natural extension of our electronic signature process. The synchronization of the Web and telephony process requires users to interact simultaneously during the signing engagement. The entire transaction is documented, including captured authentication data during each stage until completed. The end result is a transaction backed by a solid, defensible audit trail.

The DocuSign telephone biometric authentication process is a flexible solution that is fully integrated into its eSignature platform. This optional DocuSign feature is sender and signer friendly, and available at a nominal charge. DocuSign users prepare documents for signature in the online DocuSign Console, click on Authentication and enter the recipient's phone number. When the recipient e-signs the document using DocuSign, the process triggers an automated telephone call powered by Authentify to the specified recipient phone number, collects a spoken consent and builds a biometric authentication record for ironclad non-repudiation of the signature. The biometric voice print can be used much like a fingerprint in the event of a challenge.

Peter Tapling, president and CEO of Authentify, comments:

Authentify makes millions of secure phone calls on behalf of our clients and captures the audit trail from both our servers and the telephone network. We can create a digital record of a signature with a voice recording to prove, without question, its authenticity.

The optional Authentify biometric authentication option is now available with the release of DocuSign Spring '10. Find details on new eSign features by clicking through to the DocuSign Web site.