First Premium Insurance Integrates Insurance Rating Engine with eSignature

DocuSign Electronic Signature Application Programming Interface Streamlines Insurance Application Signing Process

First Premium® Insurance Group, a leading personal and commercial insurance brokerage, selected DocuSign eSignature service to expedite personal insurance applications online. By integrating DocuSign with its rating engine, First Premium will significantly reduce application errors, and accelerate the application and underwriting process, while enhancing client satisfaction with a more convenient and green way to sign insurance applications. Jay A. Pellegrini, Jr., president and CEO of First Premium Insurance Group, shares his e-signature vendor selection process:

First Premium looked at a lot of solutions, from simple online services with a check box to accept the agreement to the electronic pad and pen seen in retail stores. When we looked at DocuSign, it all made sense—plus there was no additional hardware to buy. With DocuSign, we can provide a completely automated system online—from rating and quoting to signing the completed application. DocuSign will reduce our cycle time, improve our application return ratio and even increase client satisfaction. And, we anticipate 100% accuracy in submitted applications using DocuSign.

First Premium provides retail insurance agencies in the Southeast with a variety of personal insurance products, including manufactured home and dwelling products. The current application process requires agents to look up rates online, print and mail the application for the client to complete, sign and return. The process is costly, labor intensive and error-prone, often necessitating that applications be returned to clients due to incomplete data fields and missing signatures. Many of the agencies asked First Premium to automate the application process from rating through client signing.
First Premium used the DocuSign Connect application programming interface (API) to integrate DocuSign eSignature technology into its existing rating engine. This seamless solution will enable agents to complete the entire application process online in minutes, eliminating paper applications that now take days or weeks to complete.

Insurance carriers and agencies alike are quickly adopting the DocuSign eSignature platform. First Premium joins insurance industry leaders such as Banner Life, iPipeline, QuickQuote, Lincoln Financial Group, LifeInsure.com and others in this fluid migration to the most trusted eSignature platform available. DocuSign is proven to improve cycle time, enhance customer satisfaction and increase business processes. Click for more information on how the DocuSign eSignature platform can positively impact the insurance industry. Steve Woodworth, market director of wealth management and insurance at DocuSign, provides his thoughts on working with First Premium Insurance Group:

First Premium Insurance Group is a leader in meeting customer demands by deploying technology that makes it easier and more efficient for their clients to do business with them. DocuSign is pleased to be working with this certified managing general agent to help them streamline their business processes, close deals faster and enhance client satisfaction.