DocuSign Electronic Signature - eSignature You Can Rely On!

Generally, we love graphs that show trends that go up and to the right, UNLESS they're electronic signature uptime graphs... then we like the graph to show a flat line at the top.

Uptime refers to the time during which a Web site is fully operational and viewable, which means continued service to our customers.

During the past 36 months, DocuSign experienced only five outages, and even so, has always met our customers' expectations. Yes, we've met 100% of our service level agreements (SLA).

Over the three year timeframe, DocuSign's overall percentage of uptime is: 99.992%. For a mission critical electronic signature and online contract execution service, a nearly 100% uptime means that our customers can depend on DocuSign to be fully operational.

In the past 36 months, DocuSign's electronic signature services have been available for 1,578,113 minutes. The total number of down minutes is 127.

Think about it this way... during the last three years, DocuSign's total downtime was just more than two hours and seven minutes. That's about as long as a movie... but spread out over THREE YEARS. The average outage length is 25.4 minutes - shorter than a prime time television show!

These uptime statistics demonstrates DocuSign's ability to deliver enterprise-class stability and reliability. Of course, you don't need to be a Fortune 500 to take advantage of the benefits offered by electronic signature and online contract execution. If you're a freelance consultant, a real estate agent, a small or medium business you can still enjoy the operational savings, time savings, and ability to close deals faster along with the peace of mind that comes with DocuSign's uptime.